Kourtni Birgy
Traverse City,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Launderer
Grand Traverse Pavilions
Traverse City, MI
04.2023 - Current
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
- Assisted with additional housekeeping tasks during staffing shortages.
- Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Assisted residents and family with their inquiries regarding laundry services.
- Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
- Approached residents and engaged in conversation through use of effective interpersonal and people skills.
Machine Operator
Boride Engineered Abrassives
Traverse City, MI
01.2018 - 12.2021
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Prepared machine for production processes by equipping with required tools and parts.
- Record production information such as quantities produced and materials used on daily logs.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Inspect finished workpieces to ensure conformance with specifications.
- Verified production orders prior to starting set-up.
- Unload finished products from machines onto conveyors or other transport systems.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Operated forklift to place finished products on skids and transport to warehouse.
Front Desk Receptionist
Red Roof Inn Hotel
Traverse City, MI
04.2016 - 01.2018
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors and provided them with assistance.
- Processed payments and updated accounts to reflect balance changes.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
Education
High School Diploma -
Forest Area High School
Fife Lake, MI05-2013
Some College (No Degree) -
Northwestern Michigan College
Traverse City, MISkills
- Relationship Building
- Written Communication
- Excellent Communication
- Verbal Communication
- Self-Directed
- Flexible and Adaptable
- Active Listening
- Attention to Detail
- Organizational Skills
References
References available upon request.
Timeline
Launderer
Grand Traverse Pavilions
04.2023 - Current
Machine Operator
Boride Engineered Abrassives
01.2018 - 12.2021
Front Desk Receptionist
Red Roof Inn Hotel
04.2016 - 01.2018
High School Diploma -
Forest Area High School
Some College (No Degree) -
Northwestern Michigan College