Customer Service Representative
Team Health
Orlando, FL
01.2025 - 04.2025
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Responded to patient inquiries via phone or email in a timely manner.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Ensured that all HIPAA guidelines were followed while handling confidential information.
