Devin Kopera
Monrovia,CA
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
12
12
years of professional experience
Work History
Account Executive
Yelp
07.2022 - Current
- Regularly exceed daily activity goal of 80+ cold calls. Met and exceeded service level goals to achieve standards and expectations.
- Master Salesforce to keep track of leads, analyze daily progress, while managing a pipeline of 120-140 leads ?
- Consult, educate, strategize, and successfully sell Yelp advertising programs through a high volume of sales calls
- Achieve monthly sales goals by driving the purchase of digital advertisements on the company’s website and mobile app
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Acquires advertising solutions and recommends products to best fit client needs for maximum growth and customer retention
- Businesses in different industries
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
Publican Manager
Ye Rustic Inn
12.2018 - 07.2022
- Directed staff to ensure efficient operations and exceptional customer service
- Performed administrative paperwork, executed monthly marketing plans
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Assisted with inventory management, oversaw seamless beverage service, provided guidance and training to new employees
- Handled all office duties such as scheduling, payroll, ordering inventory, and cost control
- Managed and motivated employees to be productive and engaged in work.
- Increased sales by offering advice on purchases and promoting additional products.
- Manage daily and nighttime operations while supervising 10+ employees per shift
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Manager/Server/Bartender
Beaches Weho
01.2018 - 11.2021
- Participate in sales meetings and remain educated in company policies and industry trends/ developments.
- Managed nightclub operations and administration including scheduling, reports, inventory, and customer service
- Provided all guest services and managed a full range of operations
- Served high customer volumes during special events, nights, and weekends.
- Used my expertise in the high-volume hospitality business to successfully manage customer experiences and satisfaction
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Use of Microsoft Excel to produce and maintain spreadsheets for business sales, employee sales, inventory, and payroll
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Sales Associate
Office Max/ Depot
01.2012 - 12.2017
- Assisted customers with computer and electronic purchases in a high-volume store
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained up-to-date product knowledge by participating in product and vendor training
- Ensured a clean work area while processing item stock and completing markdowns.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Arts - Business Administration
University Name
Los Angeles, CA05.2024
Associate of Science - Business Administration
Glendale Community College
Glendale, CA12.2021
Skills
- Service and Product Upselling
- Trade Media
- Business Growth Opportunities
- Intercompany Reconciliations
- Proposal Generation
- Business Service Management
- Serving Experience
- Shift Management
- Assistant Manager Experience
- POS
- Sales
- Partnership Accounting
- Supervising Experience
- Salesforce
- Cold Calling
- Monthly Closings
- Account Management
Accomplishments
Military Service Branch: Army Rank: E3 (Veteran) MOS: 11C Service Country: United States
Timeline
Account Executive
Yelp
07.2022 - Current
Publican Manager
Ye Rustic Inn
12.2018 - 07.2022
Assistant Manager/Server/Bartender
Beaches Weho
01.2018 - 11.2021
Sales Associate
Office Max/ Depot
01.2012 - 12.2017
Bachelor of Arts - Business Administration
University Name
Associate of Science - Business Administration
Glendale Community College