KOZZIE Z LEJAY
Business Professional With Expertise In Human Resources
Dallas/Ft Worth,TX
Summary
Accomplished Business Professional with expertise in all aspects of Human Resources offering 15 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.
Overview
15
15
years of professional experience
18
18
years of post-secondary education
Work History
Manager of Human Resources
BLOOD BANK OF HAWAII
HONOLULU , United States
2021.03 - Current
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Processed employee claims involving performance issues and harassment.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided on-boarding and training for new employees.
- Devised organizational wide hiring and recruitment policies for.
- Liaised between multiple business divisions to improve communications.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Discovered and resolved complex employee issues that affected management and business decisions.
Director of Human Resources
KA PUNAWAI OLA (Life Care Centers Of America)
Kapolei , HI
2016.09 - 2021.06
- Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements
- Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
- Conduct exit interviews to identify reasons for employee termination
- Plan and conduct new employee orientations to foster positive attitude toward organizational objectives
- Advise management on such matters as equal employment opportunity, sexual harassment and discrimination
- Investigate and report on industrial accidents for insurance carriers
- Represent organization at personnel-related hearings and investigations
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed succession plans and promotion paths for 135 staff.
- Maintained documentation for facility compliance and employee health.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
- Selected insurance, disability and workers' compensation programs to meet employee needs.
- Maintained open-door policy to encourage employee communication and conflict resolution.
- Drafted, edited and implemented safety protocols to reduce and mitigate workplace incidents.
- Reviewed and responded to urgent HR-related escalations.
- Aligned departments with organizational processes, implementing HR directives accordingly.
Manager of Human Resources
SYBRID HEALTH LLC
Dallas , TX
2013.12 - 2016.03
- Processed employee claims involving performance issues and harassment.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Provided resolution to complex and confidential issues.
- Adhered to federal and state guidelines and managed payroll and benefits for over 225 employees.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Worked as effective team member while contributing to local and regional HR projects.
Human Resources/Trainer/Mentor
Professional Medical Services
Fort Worth , TX
2009.08 - 2013.11
- Implemented new hire training programs which streamlined training staff by more than 60%
- New hire medical claims and billing training
- New hire mentoring HIPPA training for both new hires and existing employees
- Performance reviews for all employees directly assigned
- Created and Implemented success plans for new hires and those requiring re-training
- Plan, develop, and provide training and staff development programs, using knowledge of effectiveness of methods such as classroom training, demonstrations, on job training, meetings, conferences, and workshops
- Conduct on-boarding & orientation sessions and arrange on job training for new hires.
Human Resources/Supervisor
Smith Protective Services
Dallas , TX
2007.02 - 2009.08
- Supervised 50-75 unarmed/armed guards during multiple shifts
- Interviewed applicants and recommended applicants for hire
- Conducted candidate background checks, drug testing, new hire on-boarding
- Bi-Weekly Payroll
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Delegated high volumes of work to empower team, build trust and assist with professional development
Education
Certificate in Human Resources -
Institute For Human Resources
2001.05 - 2015.01
Bachelor of Arts - Business Administration
Colorado Technical University
Colorado Springs, CO 2010.01 - 2014.01
Skills
Performance evaluation
undefinedAccomplishments
- Documented, resolved and successfully completed Federal EEOC consent decree which led to organizational compliance.
- Achieved by introduced payroll software for completing error free compensation tasks.
- Collaborated with executive leadership of 10 in the development of frontline, management and senior level staff.
Affiliations
- Society of Human Resource Management
Timeline
Manager of Human Resources
BLOOD BANK OF HAWAII
2021.03 - Current
Director of Human Resources
KA PUNAWAI OLA (Life Care Centers Of America)
2016.09 - 2021.06
Manager of Human Resources
SYBRID HEALTH LLC
2013.12 - 2016.03
Bachelor of Arts - Business Administration
Colorado Technical University
2010.01 - 2014.01
Human Resources/Trainer/Mentor
Professional Medical Services
2009.08 - 2013.11
Human Resources/Supervisor
Smith Protective Services
2007.02 - 2009.08
Certificate in Human Resources -
Institute For Human Resources
2001.05 - 2015.01
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