KENNETH PASCUA
San Jose
Summary
Experienced with evaluating financial statements and internal controls to ensure compliance. Utilizes risk assessment techniques to identify discrepancies and recommend improvements. Strong understanding of regulatory standards and best practices in auditing.
Overview
10
10
years of professional experience
Work History
Auditor
Fairfield Inn & Suites Marriott
05.2020 - Current
- Finalize and input daily revenue to central Marriott systems
- Prepare and Authorize rates for future stays
- Utilize MS Suites/Excel for daily revenues
- Communicate with previous frontdesk agents on events and important daily tasks
- Ensure cleanliness for the front lobby and stocked market items for guests
Front Desk Supervisor
Wyndham Gardens
01.2020 - 10.2020
- Provided leadership and direction for all hotel cast members to ensure the highest level of customer service
- Established training manuals, customer service programs, policies and procedures for all tasks performed
- Conducted daily meetings/huddles to discuss any new issues, policies, and events
- Worked closely with Goodwill sponsor to house homeless veterans
Team Lead
Extended Stay America
11.2020 - 05.2020
- Work closely with Maintenance Engineers and Housekeeping to deliver guest ready rooms
- Inspect rooms to improve the overall experience of tenants and daily guests
- Work with other General Managers enforcing policies and procedures for all tasks performed
- Draft weekly schedules for all employees
- Input bi-weekly orders for capital expenses and operational expenses
Supervisor/Manager
The Coffee Bean & Tea Leaf
08.2016 - 12.2019
- Exercised ability to learn in a fast paced environment, while maintaining excellent customer service and product quality
- Handled cash/debit/credit transactions through a dedicated POS system and tracked safe funds utilizing MS Suite
- Gained leadership skills by training all new employees for two franchise locations
Associate
Andersen Bakery
08.2015 - 09.2016
- Ensure a clean workstation and store front at all times
- Develop production methods to maximize efficiency in coordinations with staff and management
Education
Bachelor's of Arts - Audio Engineering
San Jose State University
San Jose, CASkills
- Time Management
- Problem Solving
- Communication
- Complaint Resolution
- Dependability
- Initiative
- Detail Oriented
- Microsoft Office Suite
- Adaptability
- Attention to detail
- Team collaboration
- Audit reporting
Community
- Ukulele Club, 01/01/08, 12/01/11, Member
- Cross Country/Track & Field, 01/01/04, 12/01/10, Junior Varsity Captain
Timeline
Team Lead
Extended Stay America
11.2020 - 05.2020
Auditor
Fairfield Inn & Suites Marriott
05.2020 - Current
Front Desk Supervisor
Wyndham Gardens
01.2020 - 10.2020
Supervisor/Manager
The Coffee Bean & Tea Leaf
08.2016 - 12.2019
Associate
Andersen Bakery
08.2015 - 09.2016
Bachelor's of Arts - Audio Engineering
San Jose State University
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