Krishan Darji

• Same duties as below, switched from contractor to full-time employee

· Increase operational efficiency by implementing new programs and utilizing technology

· Escalate tough problems to supervisor

· Installing or upgrading Windows Systems and Servers with monthly patches using SCCM

· Assessing the stability, security, and scalability of installed Windows systems

· Analyzing/troubleshooting system error logs and user-reported errors

· Maintaining server architecture security and creating system backups

· Develop, update, document and manage GPOs across complex multiple domains, network environment

· Perform Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration

· Maintain and troubleshoot Microsoft Exchange 2016

· Utilizing AWS CloudFormation to build/deploy servers

· Configure and maintain EC2 instances, snapshots, backups, volumes, and resiliency throughout AWS infrastructure

· Assist teams with simulating a disaster recovery scenario in AWS

· Created and configured several network shares on several servers

· Performed several in-place OS upgrades for LOB's such as ER&T

· Assisted in patch remediation, ESU keys and server compliance with SCCM

· Assisted with the Storage Migration project by performing PowerPath upgrades

· Monthly patching of Exchange Servers for Newark and Edison

· Creating Software Update groups and pushing out patches for ENT/NBU and DSCADA

· Building several servers (on-prem, AWS, VMware)

· Troubleshooting exchange issues via EAC

· Assisted with the DORT project and server infrastructure

· Utilizing and maintaining CyberArk

· Managed user accounts, group policies, file permissions, disk quotas and distributed file systems.

· Monitored server performance, system security and implemented backup strategies to ensure data integrity.

· Contributed to cost savings by consolidating servers using virtualization technologies such as Hyper-V and VMware.

· Infrastructure (Network Security, AWS, Azure, Symantec Endpoint Protection Manager, AD)

· Enterprise Management (Database Admin, Ent Support, Batch)

· BI Analysis (SSRS, PowerBI, Data Architecture)

· IT Solutions (SDLC, Agile, BA, SharePoint, InfoPath, Manual/Automation Testing)

· Managed virtual machines using VMware vSphere or Microsoft Hyper-V platform.

· Updated documentation related to IT procedures and processes for easy reference and future use.

· Monitored server performance metrics such as CPU usage, disk I and O, memory utilization.

· Tested new applications and software packages to ensure compatibility with existing systems.

· Participated in ongoing professional development opportunities to stay current with industry best practices.

· Collaborated with cross-functional teams to develop and implement new software solutions, improving overall productivity.

· Contributed to the successful completion of IT projects on time and within budget through diligent task management.

· Assisted in the migration of data and applications to new platforms, minimizing disruptions to endusers.

· Installed and configured software and hardware.

· Creating AD groups and provisioning users in Active Directory

· Granting users access to various applications, software, and specific file paths on the network

· Resolving/escalating tickets through the Prolin Ticket System

· Providing remote access to employees and troubleshooting any issues regarding remote connectivity with RSA hard/soft tokens.

· Helped create solutions for current team challenges.

· Exhibited strong attention to detail when proofreading documents for accuracy and clarity.

· Gained experience, exposure, and knowledge of career-specific procedures and systems.

· Made a final project presentation at end of internship to communicate findings, share learnings, and offer suggestions for improving program.

· Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

· Analyzed problems and worked with teams to develop solutions.

· Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

· Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.

· Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.