Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

KPLACATCHA DEO-GRATIAS

NOTTINGHAM,USA

Summary

*Contribute to a dynamic team by applying my knowledge and skills to optimize supply chain processes and logistics facility.

*Experienced with medical operations and team leadership. Utilizes emergency medical care techniques to ensure well-being of personnel.

Knowledge of managing medical logistics and coordinating with multidisciplinary teams.

*Offering strong organizational and analytical skills, with dedication to learning and thriving in medical logistics. Contributes ability to understand and implement logistics protocols, and effective communication skills. Ready to use and develop problem-solving and teamwork capabilities in customer service role.

*Professional with comprehensive experience in medical logistics, equipped to efficiently manage supply chains and inventory systems. Strong emphasis on team collaboration and achieving operational goals. Skilled in coordinating with healthcare providers, optimizing resource allocation, and adapting to changing circumstances. Known for reliability, adaptability, and effective problem-solving in high-pressure environments.

*Professional retail worker with experience in customer service and sales. Skilled in inventory management, cash handling, and merchandising. Known for teamwork, adaptability, and achieving store goals. Dependable and ready to contribute effectively to dynamic retail environment.

*Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical logistics position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Logistics

Military Services
01.2024 - Current
  • Facilitated smooth workflow by coordinating with other departments such as purchasing, production, and logistics on a regular basis.
  • Managed inventory of medical supplies to provide necessary resources for daily clinic operations without interruption.
  • Coordinated logistics for product deliveries, minimizing delays and maximizing client satisfaction.
  • Optimized supply chain efficiency by coordinating logistics, transportation, and distribution processes.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

sale/customer services, cashier

Beautyland store
01.2018 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Supported colleagues by sharing best practices learned from previous experiences across various retail environments.
  • Trained retail staff on cosmetic product knowledge, boosting employee confidence in selling strategies and recommendations.
  • Enhanced customer satisfaction by providing efficient and accurate retail processing services.

Education

Certificate - Medical Materiel Apprentice (USAF)

MEDICAL EDUCATION AND TRAINING CAMPUS
FORT SAM HOUSTON, TX

ESM BENIN

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Refunds and exchanges
  • Organizational Skills
  • Supply chain and logistics management
  • Logistics and procurement planning
  • Inventory management
  • Teamwork and collaboration
  • Motivate attitude
  • Trustworthy
  • Medical logistics
  • Medical supply storage
  • Logistics invoice verification
  • Military logistics
  • Medical supplies issuing
  • Supply chain logistics
  • Medical supply inventory
  • Warehouse logistics
  • Retail marketing
  • Retail logistics

Certification

  • Certified medical logistics, US Air Force,
  • Medical Logistics Training

LANGUAGES

ENGLISH
FRENCH

Timeline

Medical Logistics

Military Services
01.2024 - Current

sale/customer services, cashier

Beautyland store
01.2018 - 01.2025

Certificate - Medical Materiel Apprentice (USAF)

MEDICAL EDUCATION AND TRAINING CAMPUS

ESM BENIN
KPLACATCHA DEO-GRATIAS