Kaycian Rose
Collegeville,PA
Summary
Motivated and highly organized results-driven sales professional with deep technical acumen in Business Management. Offering a varied history in leadership and sales strategy development. Looking to establish a foundation in a growing or established organization to drive company vision through experience, excellent service and significant ROI performance.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Chico's FAS
King of Prussia, PA
01.2020 - 09.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
Administrative Assistant
H & A Auto Repair
East Norriton, PA
02.2019 - 09.2019
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Home Health Aide
Private Care
Beverly, NJ
09.2016 - 10.2018
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Sales Lead
Guess
Brooklyn, NY
01.2010 - 12.2011
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales team performance and provided constructive feedback.
- Increased sales and customer satisfaction through personalized servicing.
- Used POS system to process sales, returns, online orders and gift card activations.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Reported sales data to upper management for review.
Showroom Sales Consultant
Gina Group
Manhattan, NY
05.2008 - 10.2009
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Administrative Assistant
Academy Fire Protection
Brooklyn, NY
02.2006 - 05.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors to purchase and set up equipment and services.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Teller
Washington Mutual Bank
Orange, NJ
04.2004 - 12.2005
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Education
BBA - Business Administration And Management
Berkeley College
New York, NY04.2017
Associate of Applied Science - Fashion Merchandising
Berkeley College
New York, NY05.2013
Skills
- Key account management
- Sales program creation
- POS system knowledge
- Sales strategy
- Store opening and closing
- Efficient sales transactions
- Cash Handling
- Stress management
- Employee training
- Business Development
- Consultative sales techniques
- Client relationship building
Timeline
Assistant Manager
Chico's FAS
01.2020 - 09.2021
Administrative Assistant
H & A Auto Repair
02.2019 - 09.2019
Home Health Aide
Private Care
09.2016 - 10.2018
Sales Lead
Guess
01.2010 - 12.2011
Showroom Sales Consultant
Gina Group
05.2008 - 10.2009
Administrative Assistant
Academy Fire Protection
02.2006 - 05.2008
Teller
Washington Mutual Bank
04.2004 - 12.2005
BBA - Business Administration And Management
Berkeley College
Associate of Applied Science - Fashion Merchandising
Berkeley College
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