KIMBERLY R HATFIELD
Houston,TX
Summary
Quick-learning individual eager to be a versatile team player in a positive work environment. Over 25 years of experience providing various administrative functions including management, human resources, customer service, and accounting.
Overview
29
29
years of professional experience
Work History
Manager
Holland Real Estate, LLC
02.2013 - 05.2023
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Utilized financial software to prepare consolidated financial statements.
- Developed and initiated projects, managed costs, and monitored performance.
Operations Manager
MGI, Inc
12.2003 - 02.2012
- Supervised staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Checked payroll, vendor payments, and other accounting disbursements for accuracy and compliance.
- Prepared bills receivable, invoices, and bank deposits.
- Utilized financial software to prepare consolidated financial statements.
Branch Manager/Assistant Vice President
Amegy Bank, Trustmark Bank and Bank One
06.1994 - 12.2003
- Consistently received excellent audit ratings and exceeded branch sales goals.
- Performed banking, business administration and financial tasks and boosted sales through incentive programs.
- Assessed employee performance and developed improvement plans.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and professional customer interactions.
Education
Bachelor's -
Texas A&M University
College Station, TX1993
Skills
- Schedule Oversight
- Client Relations
- Staff Training
- Project Management
- Maintaining Compliance
- Interpersonal Communications
- Team Leadership
- Employee Motivation
- Invoice Processing
- Superb Time Management Skills
- Employee Relations
- Recruiting and Hiring
Timeline
Manager
Holland Real Estate, LLC
02.2013 - 05.2023
Operations Manager
MGI, Inc
12.2003 - 02.2012
Branch Manager/Assistant Vice President
Amegy Bank, Trustmark Bank and Bank One
06.1994 - 12.2003
Bachelor's -
Texas A&M University
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