Summary
Overview
Work History
Education
Skills
Certification
Awards and Acknowledgements
Websites
Timeline
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Kraig Shields

Kyle,TX

Summary

Dynamic individual with practical experience in network analysis, threat hunting, malware, and digital forensics. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Seeking to leverage technical skills and become the next SOC Analyst at Intone Networks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

AP Engineer

Tesla
06.2025 - Current
  • As an Autopilot Engineer, executes mission prep procedures (e.g., launching software across 400+ vehicles, verifying SW/HW configurations, deploying SW as appropriate, capturing requested data, and escalating issues as they arise).
  • Supports company milestones and optimizes drive operations via vehicle testing.
  • Provides support as a member of the Incident Response Team during vehicle recovery scenarios
  • Created detailed reports on engineering activities and findings.

GSOC Analyst

Security Industry Specialists
12.2023 - 06.2025
  • As an Analyst, effectively managed a variety of computer systems, intelligence applications, dispatching equipment, and security and safety systems.
  • Responded to approximately 400 alarms, emails, and incoming calls per day from client sites.
  • Monitored security systems proactively to identify high-risk areas, verify events, coordinate response, and qualify alarms for multiple client sites.
  • Responsible for detailed records and evidence required in a clear, legible, and accurate format.

Sales Rep

Sharetown, Inc.
06.2021 - 09.2022
  • As a contractor, managed the sales pipeline for a small business. Responsible for business accounting, auditing, and customer nurturing. Coordinated supplier pickups and deliveries ensuring products were delivered in a timely manner.
  • Within 3 months of onboarding, received the “Newcomer award” for highest number of sales within the first 3 months as a sales rep. Recognized as a “Top 50 seller” in the company.
  • Creates and delivers sales and marketing content daily via social media.

Property Manager

Rightspace Storage
06.2021 - 03.2022
  • As a property manager, managed the daily operations of a physical storage facility. Responsible for processing customer payments, maintaining physical security of customer units, troubleshooting maintenance issues with third-party vendors, and daily accounting/audits of payments and invoices.
  • Managed approximately 40 incoming and outgoing calls per day to customers and vendors.

Sales Rep

Vivint Smart Home
09.2019 - 12.2020
  • As a smart home technology sales rep, responsible for canvassing neighborhoods, cold-calling, and nurturing customer experience. Responsible for initial setup of smart home products, troubleshooting IT and networking errors, and expanding sales territory.
  • Recognized as a “Rookie All-Star” for sales numbers as a new sales representative.
  • Performed approximately 5 sales presentations per day.

Professional Athlete

Sherbrooke Suns
03.2019 - 09.2019
  • As a player, assisted in marketing and event coordination to increase ticket sales and attendance. Responsible for overseeing and directing various camps and clinics within the community, and coaching a youth team.
  • Trained extensively 20 hours per week for upcoming competitions to perform at top-level.

Education

B.A. - Social Psychology, Human Development, Brain and Behavior

Texas State University
San Marcos, TX
03-2026

Skills

  • Network traffic analysis
  • Network vulnerability assessments
  • Windows and Linux systems
  • Windows Domains and Active Directory
  • Triage of Windows endpoints with Sysinternals suite
  • Familiarity with red team tools and tactics such as: privilege escalation, persistence, lateral movement, and malware
  • MITRE ATT&CK Framework
  • Binary analysis
  • Utilizing SIEMs to monitor logging and alerts (ELK)
  • Intrusion Detection/Prevention Systems
  • Log aggregation and analysis tools like ELK, Zeek, Snort, and Wireshark
  • Collecting digital evidence for clear communication of findings

Certification

  • Level Effect Cyber Defense Analyst (CDA) Academy, Online Fall 2022
  • Took on the role of a Cyber Defense Analyst within the Security Operations Center. Gained insights by solving cyber-attack and defense scenarios in a virtual enterprise network. Administered, analyzed, detected, and triaged an array of computers and networks, gaining practical and applicable cyber defense knowledge and experience.

Awards and Acknowledgements

Newcomer Award, Sharetown Inc., Summer 2021 

Rookie All-Star, Vivint Smart Home, Winter 2019

Athletic Scholarship, St. Edward’s University, Fall 2016

Athletic Scholarship, University of North Dakota, Fall 2014

Timeline

AP Engineer

Tesla
06.2025 - Current

GSOC Analyst

Security Industry Specialists
12.2023 - 06.2025

Sales Rep

Sharetown, Inc.
06.2021 - 09.2022

Property Manager

Rightspace Storage
06.2021 - 03.2022

Sales Rep

Vivint Smart Home
09.2019 - 12.2020

Professional Athlete

Sherbrooke Suns
03.2019 - 09.2019

B.A. - Social Psychology, Human Development, Brain and Behavior

Texas State University
Kraig Shields