KRAIG WOOD
Morris Plains,NJ
Summary
LOGISTICS/SUPPLY CHAIN Accomplished professional with over 19 years of broad expertise cultivating strategic relationships with internal and external clients to drive innovative solutions for seamless supply chain operations. Shipping and Receiving leader with proven success coordinating multiple projects as goal-oriented team leader and dedicated team player. Analytical problem-solver with exceptional interpersonal and communication skills with the drive and ability to work independently and collaboratively with highly functioning teams. Major Contributions Inventory accuracy 98% to 100% three years in a row. Customer Service satisfaction. Cryo freezer Optimization project, creating and maintaining over 7,000 final product bag locations. Radioactive Material (RAM) Authorized User. Awarded the Command Excellent Award three years in a row leading the best section in supply. Maintained $4M+ worth of equipment with zero loss over a two-year period. Eight Army Accommodation awards Awarded the Global War on Terrorism Defense Award.
Overview
17
17
years of professional experience
Work History
Shipping and Receiving Manager
Novartis Pharmaceuticals Corporation
03.2023 - Current
- Receives incoming materials/prepares materials for shipment.
- Perform all warehouse operations including, but not limited to material movements, ERP transactions and GMP.
- Performs all duties associated with operations in support of manufacturing and quality control.
- Analysis and improves receiving, material handling and storing processes.
- Collaborate with production and QA to improve shipping process through document and storage controls.
- Training and coaching for new associates.
- Develop team’s logistics and Supply Chain capabilities.
- Identify inventory discrepancies by performing periodic inventory counts.
- Works closely with other parties to complete projects such as Standard Operating Procedures, Scopes of Work, Training, and other assorted tasks along with direct customer interfacing relative to job functions.
- Interfaces directly with finance department, purchasing lead, facility managers etc.
- Help procuring lab and manufacturing supplies and material.
- Interfaces with Quality Assurance as required, support any investigations related to deviations, and contribute as needed to quality continuous improvement activities.
- Utilizes computer systems to reconcile and track materials: MS Dynamics 365, UPS, FedEx, etc.
- Modifies, designs, and maintains quality metrics and key performance indicators.
- Meets revenue, safety, performance and quality goals and objectives.
- Provides exemplary customer service to other departments.
- Collaborates with rest of facility team, as well as AAA corporate functions and other facilities.
- Verifies quantity, weight, and conformance of materials according to IATA and internal quality standards.
- Monitors and reports receiving KPI’s, creates mitigation plans for trending issues.
- Maintained positive relationships with representatives of UPS, FedEx, USPS, and DHL shipping companies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
LOGISTICS MANAGEMENT SUPERVISOR
Novartis Pharmaceuticals Corporation
01.2018 - 03.2023
- Provides shift oversight of warehouse operations.
- Responsible for hiring, training and performance management of diverse teams.
- Coordinate and support Leukapheresis and Final product training
- Supports Quality events regarding warehouse operations and other functions to facilitate fast and robust resolutions, and in accordance with set due dates.
- Proficient in various operating systems, including but not limited to AGILE, ESOPs, LIMS, SAP, MES, etc.
- Provides on-the floor training/re-enforcement of lean principles.
- Follow-up communications to resolve outstanding issues with internal and external customers.
- Commercial and clinical trial implantation.
- Lead teams to assure inventory accuracy.
- Load and unload trucks using powered industrial equipment.
- Inspect and verify material, labels and documents for completeness and accuracy.
- Understand and supports change process, documents revision process, CAPAs, Quality events, etc.
- Transfer material to proper storage areas.
- Ensure preventive maintenance is complete within time constraints.
- Ability to operate all applicable warehouse computer system.
- Activity participates and support team projects and initiatives.
- Supports and applies 5S principles.
- Act in accordance with Novartis values and behaviors.
- Ensure ordering of warehouse/shipping plans supplies.
- Coordinate pickup and destructions of both Non-hazardous waste and hazardous waste.
- Responsible and trustworthy perform.
- Acts as peer advisor as needed.
- Coordinate, communicate, and track Mock shipments and KPI’s
- Communication effectively and efficiently among peer groups and support staff.
- Promotes open communication, listens to others with empathy and tries to understand different views and opinions.
- Strong understanding of SAP and MES.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Directed shipping and receiving of wide range of products daily.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
- Evaluated team performance and provided feedback on areas requiring improvement.
LOGISTICS MANAGEMENT ASSOCIATE
Novartis Pharmaceuticals Corporation
01.2017 - 01.2018
- Receive incoming Apheresis and prepare for manufacturing.
- Prepare final product for shipment to infusion site.
- Cryopreservation operations.
- Ability to learn and operate applicable computer systems.
- Proficient in various operating systems, LIMS, and SAP.
- Follow-up communication to resolve outstanding issues with internal and external customers.
- Responsible for order picking, cleaning, and movement of material in support of production.
- Coordination of shipping, receiving, storage and processing of goods to include imports/exports.
- Load and unload trucks using applicable industrial equipment.
- Inspect and verify material, labels and documents for completeness and accuracy.
- Transfer material to proper storage areas.
- Be able to cross train in other warehouse functions.
- Provides on-the floor training/re-enforcement of lean principles.
- Actively participate and support all site and team projects and initiatives.
- Act in accordance with Novartis values and behaviors.
- Complete all required job specific cGMP, HS&E, Dangerous Goods, etc.
- Familiar and capable of using MS office suite.
- Able to cross train in other warehouse and final product shipping functions.
- Departmental SME, representing department and participating in customer and internal tours.
- Oversaw training and onboarding process for all newly hired employees.
- Created and updated records and files to maintain document compliance.
LOGISTICAL SUPPLY SPECIALIST
U.S ARMY, Aberdeen Proving Grounds
01.2007 - 01.2017
- Facilitates timely resolution of grievances, maintains personnel records, conducts performance reviews, plans, and schedules work assignments and technical training, coordinates transportation and lodging for company personnel.
- Communicates consistently with outside organizations to coordinate maintenance on unit equipment during combat operations, to increase unit readiness to 100%.
- Fulfills supply chain duties including national and international logistical movement of supplies and personnel encompassing ocean, air, and rail.
- Responsible for tracking and reporting on inventory items valued over $3.8 million.
- Establishes and maintains stock records and other documents such as inventory, material control, accounting, and supply reports.
- Utilizes high-level critical thinking, interpersonal relations, change management, project management, and strategic planning skills.
- Schedules daily logistics movements to international destinations, ensuring account compliance is met with customs and all shipping regulations.
- Coordinates with local and international carriers for shipment processing, and coordinates with documentation department to make sure all deadlines are met.
- Supervises daily routine of motor pool management and logistic distribution.
- Manages and coordinates supply chain activities across multiple teams and geographies by establishing key performance metrics and benchmarks relating to supply chain planning/forecasting.
- Evaluated supply policies, plans and procedures to identify inefficiencies and problems impacting logistics operations and supply accountability.
- Achieved compliance with audit performance requirements.
- Built highly collaborative teams to provide operational support and equipment management.
Education
MASTERS - Supply Chain Management
AMERICAN MILITARY UNIVERSITY
Charles Town, WV02.2023
Bachelor of Arts - Technical Management
AMERICAN MILITARY UNIVERSITY
Charles Town, WV05.2022
Skills
- Microsoft Office Suite (Access, Excel, Word, PowerPoint, Project, Outlook), UPS Worldwide Ship,
- Union Pacific (UP) System (Railroad),
- FedEx Shipping Software Systems,
- Applications and Products (SAP),
- Global Trade System (GTS-SAP),
- Manufacturing Execution System (MES),
- Laboratory information Management System (LIMS)
- Skills: Leadership/Management Skills,
- Excellent Customer Service Skills,
- GMP manufacturing Planning and Organization,
- Time Management,
- Adept at conflict resolution
- Daily Operations Management
- Warehouse Safety Programs
- ERP Reporting
- Outgoing Shipments Oversight
- Profit and Loss Management
- Inventory Management Software
- Warehouse Inspections
- Corporate Logistics
- Manage Storage Operations
- Microsoft Excel
- Supply Chain Improvement
- Interdepartmental Collaboration
- OSHA Standards
- Shipping Documentation
- Shipment Processing
- Shipping and Receiving Functions
- Supply Chain Performance Management
Timeline
Shipping and Receiving Manager
Novartis Pharmaceuticals Corporation
03.2023 - Current
LOGISTICS MANAGEMENT SUPERVISOR
Novartis Pharmaceuticals Corporation
01.2018 - 03.2023
LOGISTICS MANAGEMENT ASSOCIATE
Novartis Pharmaceuticals Corporation
01.2017 - 01.2018
LOGISTICAL SUPPLY SPECIALIST
U.S ARMY, Aberdeen Proving Grounds
01.2007 - 01.2017
MASTERS - Supply Chain Management
AMERICAN MILITARY UNIVERSITY
Bachelor of Arts - Technical Management
AMERICAN MILITARY UNIVERSITY
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