Summary
Overview
Work History
Education
Skills
Timeline
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Kreanna Vereen-McBride

Biloxi,MS

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Bookeeper

Biloxi Public School District
07.2013 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reported financial data and updated financial records in ledgers and journals.
  • Identified accounting errors when cross-referencing documents and database information.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Completed tax forms in compliance with legal regulations.
  • Developed and implemented procedures to improve accounting efficiency.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Entered figures using 10-key calculator to compute data quickly.
  • Gathered, evaluated and summarized account data in detailed financial reports.

Lead CSR

Palace Casino Resort - Biloxi Official
05.2011 - 03.2015
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Responded to customer calls and emails to answer questions about products and services.
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.

Education

Bachelor of Science - Biology

Mississippi Valley State University
Itta Bena, MS
05.2013

Skills

  • Fiscal Budgeting Knowledge
  • Project Management
  • Accounts Payable Management
  • SEC Proficiency
  • MS Office Expertise
  • Delivery Scheduling
  • Calm and Professional Under Pressure
  • Professional Telephone Demeanor
  • Membership Inquiries and Renewals
  • Documentation
  • Money Handling Abilities
  • Closing Sales
  • Call Triaging
  • Customer Relationship Management
  • Senior Leadership Support
  • Filing
  • Recordkeeping Strengths
  • Product Organization
  • Computer Proficiency
  • Customer Relations
  • Staff Training
  • Spreadsheets
  • Customer Service
  • Coordination
  • Team Development

Timeline

Bookeeper

Biloxi Public School District
07.2013 - Current

Lead CSR

Palace Casino Resort - Biloxi Official
05.2011 - 03.2015

Bachelor of Science - Biology

Mississippi Valley State University
Kreanna Vereen-McBride