Kresha Jennings
Independence,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
AA School Of Pharmacy
11.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed office operations while scheduling appointments for department managers.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Infant Teacher
Blessed Beyond Measures
02.2021 - 08.2022
- Infant Daycare Teacher
- Provided support during transitions between classrooms or activities, ensuring smooth adjustments for young children.
- Managed classroom materials effectively, ensuring a clean, organized space conducive to learning at all times.
- Increased parent involvement in children''s education by maintaining open communication and providing regular updates on child progress.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained a safe and nurturing environment by adhering to state regulations and implementing consistent routines for care.
- Improved overall classroom management by implementing positive reinforcement strategies and establishing clear expectations for behavior.
Home Health Aide
Austen Dooley
04.2018 - 01.2021
- Home Health Care
- Improved patient comfort by providing compassionate and attentive care.
- Adapted caregiving approaches based on individual patient preferences, respecting unique cultural backgrounds or beliefs.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Documented daily observations and progress in patient records, maintaining accurate information for healthcare team reference.
- Participated in ongoing training sessions to enhance caregiving knowledge and skills consistently.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Secretary's Assistant
FC55 Family Foundation
01.2016 - 01.2018
- Home Health Care
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
High School Diploma -
Douglas High School
01.2015
Skills
- Customer Service
- Office Management
- Organizational Skills
- Scheduling and calendar management
- Billing
- Administrative Support
- Bookkeeping
- Conflict Management
- Employee Training
- Policy Implementation
- Team Supervision
- Facility Management
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Resolved product issue through consumer testing.
- Worked directly with senior leadership to develop and administer $30k per year department budget.
- Supervised team of 30 staff members.
- Earned highest parent evaluations among peers in Blessed by Measure.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
References
References available upon request
Certification
- CPR Training
- First Aide Training
- Infant Safe Sleep training
- Bloodborne and food pathogens Training
Timeline
Office Manager
AA School Of Pharmacy
11.2022 - Current
Infant Teacher
Blessed Beyond Measures
02.2021 - 08.2022
Home Health Aide
Austen Dooley
04.2018 - 01.2021
Secretary's Assistant
FC55 Family Foundation
01.2016 - 01.2018
High School Diploma -
Douglas High School
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