Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kriangkrai klaiudom

Houston,TX

Summary

Dynamic Automotive Technician with proven expertise at Gillman Subaru North, enhancing workshop efficiency through advanced diagnostics and exceptional customer service. Skilled in engine repair and parts replacement, I fostered client loyalty and streamlined operations, contributing to significant business growth and a reputation for quality repairs. Committed to continuous improvement and team collaboration.

Hardworking Automotive Technician with 2 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair.

Organized Automotive service Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.

Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations.

Productive and professional shop operator keeps safety and customer satisfaction front and center. Versatile repair and maintenance technician with 20 years of experience working with automotive tools and components. Timely with engine diagnostics and repair estimates.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Automotive Technician position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Automotive Technician

Gillman Subaru North
03.2023 - 02.2025
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Performed safety and emissions inspections.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Conducted safety inspections to comply with legal and company standards.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Boosted team morale and productivity through effective communication and leadership.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Streamlined service scheduling to minimize customer wait times.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Increased workshop efficiency with organization of tools and equipment.
  • Streamlined parts inventory process, ensuring quick access to necessary components.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Customized vehicles to owner specifications, enhancing driving experience.
  • Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Repaired and replaced worn and damaged components.
  • Investigated customer complaints to identify cause of malfunctions.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Coordinated with parts department to determine availability of necessary components.
  • Performed emissions tests according to standard procedures.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.

Automotive Technician

John Eagle Honda Of Houston
04.2018 - 03.2020
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
  • Implemented eco-friendly waste disposal practices, contributing to environmental sustainability.
  • Facilitated team training sessions, enhancing overall skill sets in emerging automotive technologies.
  • Retained accurate records of purchases, titles and sales.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Performed safety and emissions inspections.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Conducted safety inspections to comply with legal and company standards.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Enhanced vehicle performance by conducting detailed diagnostic procedures.
  • Enhanced workshop safety by adhering to and promoting best practices.
  • Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
  • Boosted team morale and productivity through effective communication and leadership.
  • Optimized fuel efficiency for customers with regular engine tune-ups and maintenance.
  • Streamlined service scheduling to minimize customer wait times.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Improved customer satisfaction by providing precise and timely repair updates.
  • Increased workshop efficiency with organization of tools and equipment.
  • Streamlined parts inventory process, ensuring quick access to necessary components.
  • Conducted routine maintenance checks for improved vehicle safety and longevity.
  • Customized vehicles to owner specifications, enhancing driving experience.
  • Integrated new diagnostic software, improving accuracy in identifying vehicle issues.
  • Maintained up-to-date knowledge of automotive industry standards and practices.

Education

Associate of Science - Auto Engine Performance/Emission Control

San Diego County Regional Occupational Program
San Diego, CA
09-1995

Skills

  • Changing oil
  • Parts replacement
  • Changing tires
  • Customer relationship management (CRM)
  • Vehicle inspections
  • Suspension systems
  • Automotive engineering
  • Supply ordering
  • Contract negotiation
  • Soldering skills
  • Replacing parts
  • Brake systems
  • Advanced diagnostics
  • Steering systems
  • Engine repair
  • Inspecting vehicles
  • Air conditioning
  • Fuel systems
  • Electrical systems
  • Manual transmissions
  • Exhaust systems
  • Scheduled services
  • Heating systems
  • Hybrid systems
  • Ignition systems
  • Rebuilding engines
  • Ordering supplies
  • Performance tuning
  • Emissions control
  • Operating air compressors
  • Electric power steering
  • TPMS systems
  • Detecting refrigerant leaks
  • Variable valve timing
  • Transmission repair
  • Preventative maintenance
  • Turbocharging systems
  • Cooling systems
  • Diesel engines
  • Lane departure warning
  • Advanced troubleshooting
  • Charging systems
  • Tire mounting and balancing
  • Active suspension
  • Lubrication systems
  • Powertrain systems
  • Operating pneumatic tools
  • Stability control systems
  • All-wheel drive
  • Blind spot monitoring
  • Direct fuel injection
  • Drivability issues
  • Driveability diagnosis
  • Supercharging systems
  • Four-wheel drive
  • Collision avoidance systems
  • Computerized systems
  • Regenerative braking
  • Adaptive cruise control
  • Electrical circuits diagrams
  • OBD-iI diagnostics
  • Body electrical systems
  • Suspension systems understanding
  • CAN bus systems
  • Electronic fuel injection
  • Continuously variable transmission
  • Automatic transmissions
  • Starting systems
  • Drivetrain systems
  • Traction control systems
  • Replacing filters
  • Installing equipment
  • Hand and power tools
  • Heating and air conditioning
  • Safety awareness
  • Safety protocols and procedures
  • Coolant system control
  • Engine rebuilds
  • Customer service
  • Time management
  • Electrical experience
  • Troubleshooting skills
  • Multitasking and organization
  • Heavy lifting
  • Drivetrain and axle installation
  • Maintenance scheduling
  • Customer relations
  • Transmissions
  • Vehicle inspection
  • Hydraulic systems
  • Vehicle maintenance
  • System repairs
  • Brake systems understanding
  • Preventive maintenance services
  • Electrical repair procedures
  • Welding and fabrication

Certification

  • AST - Advanced Service Technician
  • American Honda Motor Co , Inc Training - Electrical Advanced 2015, Electrical Fundamentals 2012, General Honda automotive 2011, Per-Delivery Inspection 2011, Steering and Suspension 2014
  • Licensed Air conditioning Association - 1997
  • CST - Certified Service Technician ASE

Languages

Thai
Full Professional

Timeline

Automotive Technician

Gillman Subaru North
03.2023 - 02.2025

Automotive Technician

John Eagle Honda Of Houston
04.2018 - 03.2020

Associate of Science - Auto Engine Performance/Emission Control

San Diego County Regional Occupational Program