I’m Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments.
Skills
Microsoft office
Organizational skills
Strong rewritten and Verbal Communication Skills
Strategy thinking and adaptability
Work History
Manager
The Joint Chiropractic
11.2023 - Current
Participate in marketing opportunities to help the clinic build new patient counts. Execute all The Joint Chiropractic's Standard Operating Procedures.
Accomplished multiple tasks within established timeframes. Managed and motivated employees to be productive and engaged in work. Maintain the highest level of professionalism and decorum of all times.
Be a team player and contribute to a positive, healthy workplace culture. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Managed senior-level personnel working in marketing and sales capacities.
Delta Airlines
Administrative Associate
08.2023 - 11.2023
Generated and audited daily reservations reports to verify reservation completion, accuracy and preparedness.
Reviewed and updated customer information to maintain up-to-date records for high-quality service.
Handle customer service, provide guidance and alternative solutions.
Provide excellent quality customer service by patiently listening and communicating company policies.
Maintain a positive and positive attitude towards customers at all times
Administrative Assistant
Rock Management
07.2018 - 07.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Healthcare Administrator
Locust Grove Family Medicine
01.2021 - 01.2022
Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.
Kept records of expenses and monitored budget while recommending opportunities for cost savings.
Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
Education
Master Of Healthcare Administration - Nursing Administration