Krimson Hall
Daingerfield,TX
Summary
I am a personable professional offering demonstrated success in cultivating team-oriented environments. Focused on efficiently delivering quality service. I have a desire to bring hardworking nature and a positive attitude to any position available. I am a responsible and dependable with strong organizational skills.
Overview
11
11
years of professional experience
Work History
Server
China Cafe
01.2022 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Front Counter
Herschel's Restuarant
01.2023 - Current
- Managed multiple tasks in high-volume environment.
- Greeted customers with smile and provided helpful suggestions.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Cleaned and maintained dining area and condiment stations.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Delivered food to guest tables with timeliness and efficiency.
- Relayed information about menu selections and featured products.
- Processed sales transactions using POS system.
- Addressed guest complaints and resolved issues to promote satisfaction.
Sandwich Artist
Subway
12.2019 - 12.2021
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Monitored inventory and requisitioned low-stock items.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared salads, soups and sandwiches for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished serving stations with fresh food and cleaned up spills.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Documented customer orders and conveyed special requests to kitchen staff.
- Observed customer purchases in line and differentiated between standard portions.
Server
China Cafe
01.2013 - 12.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
High School Diploma -
Christian Learning Center
Mount Pleasant, TX05.2016
Skills
- Rental Inventory Management
- Financial Transactions
- Practice Management
- Cash and Credit Card Transactions
- Product Knowledge
- Sales Techniques
- Effective Communication
- Upselling Strategy
- Professional Relationships
- Customer Loyalty
- Sales Expertise
- Team Player
Timeline
Front Counter
Herschel's Restuarant
01.2023 - Current
Server
China Cafe
01.2022 - 12.2023
Sandwich Artist
Subway
12.2019 - 12.2021
Server
China Cafe
01.2013 - 12.2016
High School Diploma -
Christian Learning Center
Similar Profiles
Rocco MurroRocco Murro
Delivery Driver at New China CafeDelivery Driver at New China Cafe
Breaunn NorrisBreaunn Norris
Restaurant Hostess at China Cafe RestaurantRestaurant Hostess at China Cafe Restaurant
Grace LeungGrace Leung
Food Truck Manager at China Cafe RestaurantFood Truck Manager at China Cafe Restaurant