KRIS BAKER
Danville,KY
Summary
Over 25 years of experience in human resources, payroll, accounting, administration, and customer service, including working with small business owners.
Skilled in customer account reconciliation and resolution, communicating via email, phone and face to face.
Proficient in Microsoft, Outlook, Excel and various industry specific software programs including Company Mileage, Service Trade , CoAd360, Time Clock Plus, Angus, MRI, Global Shop, e-Quantum and Mail Order Manager (MOM). Some experience with QuickBooks. Notary Public for the Commonwealth of Kentucky.
Overview
20
20
years of professional experience
Work History
Payroll Technician
Neighborhood House Association
San Diego, CA
02.2022 - 04.2024
- Processed biweekly and off-cycle payments, according to California Labor Laws.
- Generated payroll reports for accounting and government filings.
- Performed payroll onboarding of hires, including time off plans, taxes, and pay codes.
- Prepared and processed mileage reimbursement.
- Provided training to employees and supervisors on how to utilize the mileage tracking system.
- Reviewed and entered W4, DE4, and direct deposit changes.
- Responded to employee inquiries regarding payroll and timekeeping.
- Processed payroll transactions, such as retroactive pay adjustments, garnishments, and payouts.
- Researched and provided documents for audits and legal support.
Office Administrator
All County Fire, Inc.
San Diego, CA
07.2020 - 09.2021
- Scheduled the daily route for multiple fire extinguisher technicians across San Diego County.
- Assisted the technicians in contacting clients, researching prior service, and obtaining onsite authorizations for additional services needed to keep the client in compliance with state laws.
- Contacted clients to confirm appointments.
- Contacted prior-year clients to obtain authorization for upcoming service.
- Submitted quotes and bids to potential clients.
- Answered questions regarding location-specific services, clarification of the state laws regarding fire extinguishers in commercial spaces, and billing questions.
Human Resource, Payroll and Office Manager
GSAHTC Inc dba Jersey Mikes Subs
San Diego, CA
05.2017 - 07.2020
- Managed the employee reports for 150 employees across 14 stores across the State of California.
- Ensured compliance with applicable laws regarding employment practices.
- Reviewed new hire onboarding packages, including I-9 verifications.
- Advised the managers on handling employee behavior issues, including terminations.
- Processed employee separation paperwork, final check in accordance with California labor law.
- Organized the State of California mandated Harassment Prevention Training for all employees.
- Administered payroll and maintained proper documentation of employee personnel.
- Annually reviewed minimum wage changes for 4 California cities.
- Maintained business licenses, permits, and automotive reports.
- Assisted the Area Director by weekly updating the area sales reports.
- Assisted other franchise owners with HR questions.
- Ordered supplies and equipment to maintain adequate inventory levels.
Property Administrator
Jones Lang LaSalle
San Diego, CA
10.2015 - 02.2017
- Administrative support for the Senior Property Manager and Chief Engineer
- Verify and track COI’s for all venders and tenants
- Prepare and track contracts for building services
- Self-audited contract, insurance, OFAC and accounting files
- Order office supplies
- Contact outside service vendors for repairs
- Provide documentation to obtain Energy Star Certification
- Tracked and processed all property invoices
- Providing the accountants with back-up for the monthly accrual
- Annually reviewed the accruals for year-end tru-up
- Run annual OFAC reports on vendors
- Processed tenant adjustments, bill backs, monthly statements, and collections
- Contact delinquent tenants
- Run annual OFAC reports on tenants
- Reviewed and closed tenant service requests to ensure completion
- Audit and prepare tenant charges for additional services such as afterhours HVAC, electrical and engineering assistance
- Maintain the building access system
- Created a positive tenant relationship
- Sent tenant notices
- Maintain tenant contact, emergency and disabled employee list
- Assist in planning and coordinating tenant events
- Assist in the 'Elevate the Experience' project.
Administration /Accounting
Fabrication Technologies Ind.
National City, CA
01.2013 - 01.2015
- Processed receiving, reviewing material certification, verifying proper GL codes and proper work order applications
- Prepared weekly open order report
- Prepared monthly inventory reports for rented gas containers
- Accounts Payable, match and enter all vendor invoices, process weekly check run, review monthly statements
- Tracked monthly medical and dental invoices
- Assist CFO with quarterly taxes
- Assist purchasing department in submitting RFQ and processing material orders
- Assist HR Director in processing payroll hours
- Accomplishments: Revamped the material receiving systems, allowing the receiving department and purchasing department to know what items are on back order or missing
- Revamped the AP processing to increase productivity and accuracy which in turn allowed the company capture all early pay discounts, increase their credit limits with suppliers and increase their credit score.
Administration /Accounting
Abacus Product Inc.
Hayward, CA
05.2009 - 06.2012
- Maintained heavy accounts receivable, invoicing for over 1,000 clients, with an average of 150 invoices daily.
- Individually reviewed aging and working with delinquent accounts, on average, 100 accounts weekly, resulting in a 99% collection rate within 100 days of the invoice date and less than 1% account write-off.
- Liaison between Administration/Accounting and Sale Team to researching orders and accounts to resolve client complains, billing discrepancies and vendor issues
- Worked with new and existing vendors to obtain early pay discounts, saving the company on average 2% per invoice
- Accounts Payable, matching vendor invoices to printed PO job folders, booking payments daily, cutting checks every 5 days
- Filed all closed client files for 4 sales reps and closed AP check runs.
- Supervised warehouse staff and reviewed inventory control reports for missing client product.
- Assisted the company president with his outside ventures and family travel arrangements.
- Assisted the front desk in greeting visitors and routing phone calls.
- Trained all incoming administrative staff.
Accounts Receivable
Professional Appearance Inc.
Camarillo, CA
10.2004 - 12.2008
- Process and review over 2500 daily credit card charges, with an emphasis on large dollar, international orders and fraudulent orders
- Researched and submitted rebuttals for credit card chargebacks.
- Approved Net 15 terms for schools and hospitals
- Worked with clients to resolve order issues and delinquent accounts.
- Post client check payments and prepared bank deposits
- Reviewed shipping invoices from DHL and FedEx, submit cost adjustment requests due to incorrect billing, missed shipments or oversized packaging, resulting in $1000 monthly saves
- Accounts Payable for Non-Inventory vendors.
- Processed refunds for check customers.
Education
College -
Oxnard Community College
Oxnard, CA12.1994
Skills
- Customer account reconciliation
- Communication
- New employee processing
- Payroll Administration, policies and prodedures
- Payroll software proficiency
- I-9 documentation
- Garnishment processing
- Microsoft applications, including Outlook and Excel
- Employee File Maintenance
- Accounts Payable
- Accounts Receivable
- Billing
- Interpersonal and written communication
- Employee Relations
- Proficient in Company Mileage, Service Trade, CoAd360, Time Clock Plus, and QuickBooks
- Notary Public
Vaccinationstatus
Fully Vaccinated
Timeline
Payroll Technician
Neighborhood House Association
02.2022 - 04.2024
Office Administrator
All County Fire, Inc.
07.2020 - 09.2021
Human Resource, Payroll and Office Manager
GSAHTC Inc dba Jersey Mikes Subs
05.2017 - 07.2020
Property Administrator
Jones Lang LaSalle
10.2015 - 02.2017
Administration /Accounting
Fabrication Technologies Ind.
01.2013 - 01.2015
Administration /Accounting
Abacus Product Inc.
05.2009 - 06.2012
Accounts Receivable
Professional Appearance Inc.
10.2004 - 12.2008
College -
Oxnard Community College
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