Proactive professional with a strong background in effective communication and problem-solving. Experienced in managing complex projects, fostering cross-functional collaboration, and delivering results that align with organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Managing Member
KLC Projects
Greenville, SC
08.2025 - Current
Optimized member experience through targeted process improvements.
Created and implemented processes ensuring successful project completion.
Monitored project progress to guarantee timely delivery of quality deliverables.
Ensured compliance with laws, regulations, policies, and procedures throughout project lifecycles.
Maintained comprehensive records for all project-related documents including specifications and invoices.
Reviewed vendor and subcontractor invoices for accuracy prior to payment authorization.
Developed construction plans ensuring adherence to relevant codes and regulations.
Collaborated with architects, engineers, and inspectors to facilitate construction processes.
Managing Partner
Big Deck Solutions, LLC
High Point, North Carolina
12.2024 - Current
Developed and implemented strategies to identify new business opportunities.
Managed daily operations, overseeing staff management and client relations.
Created and managed operational budgets to optimize resource allocation.
Negotiated contracts with suppliers, vendors, and clients to ensure favorable terms.
Identified potential risks related to projects and investments for proactive management.
Recruited qualified partners based on expertise to enhance team capabilities.
Drafted proposals outlining project objectives, timelines, and costs for stakeholder approval.
Ensured compliance with legal regulations and corporate policies across all operations.
Director of Operations
Peak Roofing and Solar
Greer, SC
02.2024 - 04.2026
Analyzed financial data to make informed decisions on cost savings initiatives.
Maintained budgeting documents for accurate tracking of expenses.
Developed and implemented operational policies and procedures to improve efficiency.
Provided leadership and guidance to subordinate managers and supervisors.
Created policies and procedures for improved workflow processes.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Developed training programs for new employees as well as existing staff members.
Negotiated contracts with suppliers ensuring best value pricing options were secured.
Managed day-to-day operations of a large staff in multiple departments.
Oversaw the implementation of new technology solutions designed to streamline processes.
Ensured compliance with local building codes and safety regulations.
Monitored the progress of construction projects ensuring quality control standards were met.
Developed and implemented project plans, budgets, and schedules.
Provided training sessions for new staff members regarding protocols and procedures.
Conducted regular meetings with clients to discuss progress reports and changes in scope or design.
Investigated any site issues that could affect the success of the project.
Assessed project risks and developed mitigation strategies.
Maintained detailed records of all costs associated with each project.
Manager
Blockhouse
Greenville, SC
02.2021 - 11.2024
Coached, mentored and trained team members in order to improve their job performance.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Provided leadership during times of organizational change or crisis situations.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
District Operations Manager
Charleston Sports Pub
Greenville, SC
01.2019 - 09.2022
Achieved cost-savings by developing functional solutions to problems.
Worked with cross-functional teams to achieve goals.
Utilized various software and tools to streamline processes and optimize performance.
Managed inventory and supplies to ensure materials were available when needed.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Completed routine maintenance and repair.
Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Education
Bachelor of Arts - Journalism And Communication
Ashford University
San Diego, CA
06-2012
High School Diploma -
Kingman High School
Kingman, AZ
05-2003
Associate of Arts - Accounting
Mohave Community College
Kingman, AZ
05-2003
Skills
Project management
Construction planning
Quality control
Effective communication
Construction scheduling
Budgeting and estimating
Building codes compliance
Contract negotiation techniques
Subcontractor management
Residential and commercial renovations
Logistics and schedule management
Xactimate Software Proficiency
Claims file management processes
Insurance claims cases
Accomplishments
Graduated Furman University Leadership Initiative in Feburary 2025
Certification
I currently have a PSI number for a Commerical Builder General Contractor's License in North Carolina. I plan to test in October 2025.
Administrative Assistant Bookkeeper at KLC Consulting Engineers & Architects Inc. and KLC Builders Inc.Administrative Assistant Bookkeeper at KLC Consulting Engineers & Architects Inc. and KLC Builders Inc.