Overview
Work History
Education
Skills
Languages
Timeline
Volunteer
Kris Carter

Kris Carter

Gerov
ARLINGTON HEIGHT,IL

Overview

16
16
years of professional experience

Work History

Allstate Road Rescuer

Allstate Corp
Arlington Heights, IL
06.2016 - Current
  • Enhanced customer experience, addressing inquiries and resolving issues promptly.
  • Safely operated heavy equipment, minimizing risk of accidents or property damage.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.

Owner/Operator Truck Driver Self Employed

Xpress Freight /KKSD Trans Inc
Arlington Heights, IL
03.2021 - 01.2024
  • TSA clearance for airport transportation. Following FMCSA and DOT safety standards, regulation and rules for hazard materials transportation. Maintaining safe driving record, perform daily inspection on the equipment
  • Accomplished multiple tasks within established timeframes.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.

Truck Driver

Swift Transportation
01.2016 - 02.2021
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Verified contents of inventory loads against Bills of Lading.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Communication Technician

Comcast Xfinity
09.2014 - 12.2015
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Installation and Troubleshooting on company service and equipment .
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Enhanced network performance by troubleshooting and resolving complex communication issues.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.

Barback /Banquet Server

Marriot Hotel Renaissance
08.2012 - 08.2014
  • Assisted customers with carry-out service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
  • Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.

Customer Manager

Metro Cash & Carry
05.2008 - 11.2011
  • Developed customized presentations for prospective clients that highlighted key product features most relevant to their specific needs.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Presented professional image consistent with company's brand values.

Education

Master of Science - International Business

Plovdiv University
Bulgaria / Plovdiv
12.2010

Bachelor of Science - Business Administration And Management

South West University
Bulgaria / Blagoevgrad
12.2008

Skills

  • Critical Thinking
  • Team Collaboration
  • Performance monitoring
  • Follow-up skills
  • Sales and Upselling
  • Customer Relationship Management (CRM)
  • Computer Skills
  • Data Entry
  • Fleet maintenance
  • Written/Verbal Communication
  • Customer Service
  • Work Planning and Prioritization
  • Following safety practices
  • Power Tools and Equipment
  • Diagnostics and troubleshooting
  • Extensive Organizational Skills
  • Document Preparation
  • Heavy Lifting
  • Equipment Installation
  • Network Operations
  • Telecommunications Systems
  • Structured Cabling
  • Wire Running
  • Equipment Preparation
  • Terminating Cables
  • Safe Equipment Handling
  • Wall Fishing
  • Team Support
  • Install Telecommunications Equipment
  • Electrical Box Wiring
  • Stock Market Understanding
  • Managing Wealth
  • Financial Knowledge
  • Sales Expertise
  • Customer Referrals
  • Risk Assessment
  • Customer Expectations Management
  • Prospective Client Engagement

Languages

Bulgarian
Native or Bilingual
English
Native or Bilingual
Russian
Professional Working

Timeline

Owner/Operator Truck Driver Self Employed

Xpress Freight /KKSD Trans Inc
03.2021 - 01.2024

Allstate Road Rescuer

Allstate Corp
06.2016 - Current

Truck Driver

Swift Transportation
01.2016 - 02.2021

Communication Technician

Comcast Xfinity
09.2014 - 12.2015

Barback /Banquet Server

Marriot Hotel Renaissance
08.2012 - 08.2014

Customer Manager

Metro Cash & Carry
05.2008 - 11.2011

Master of Science - International Business

Plovdiv University

Bachelor of Science - Business Administration And Management

South West University

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Kris CarterGerov