KRIS COLEMAN
Farmington,MI
Summary
Detail-oriented Health Unit Coordinator with over 25 years of experience in patient admission and discharge processes. Proven ability to streamline workflows and enhance interdepartmental collaboration.
Overview
27
27
years of professional experience
Work History
Health Unit Coordinator
Henry Ford Hospital
Southfield, Michigan
01.1998 - 11.2024
- Coordinated patient admissions and discharges efficiently within hospital units.
- Managed communication between medical staff and patients to ensure clarity.
- Trained new staff on operational protocols and electronic systems.
- Monitored patient information systems for accuracy and updates.
- Facilitated team meetings to streamline unit workflows and processes.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Assisted with orienting new employees to departmental procedures.
- Received requests for medical records from outside agencies or individuals.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Welcomed visitors at the reception area and provided directions and directed them to the proper area of the office.
- Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
Education
Some College (No Degree) - Liberal Arts
Wayne County Community College
Detroit, MISkills
- Patient admissions
- Workflow coordination
- Team collaboration
- Communication management
- Process optimization
- Conflict resolution
- Attention to detail
- Customer service
- Interpersonal skills
- Problem solving
- Paperwork processing
- Patient scheduling expertise
- Healthcare software
- Unit reception
- Professionalism and ethics
- Chart assembly
- EMR updating
- Department collaboration
- Interdepartmental coordination
- Training and mentoring
- Active listening
- Hospital coordination
- Self motivation
- Teamwork
- Excellent communication
Timeline
Health Unit Coordinator
Henry Ford Hospital
01.1998 - 11.2024
Some College (No Degree) - Liberal Arts
Wayne County Community College