Professional driver and Administrator who is adept at maintaining high standards and achieving results. Extensive experience in transportation and logistics and vehicle upkeep, ensuring seamless operations both in the office and on the road. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Driver
Clean Harbors
08.2024 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
Operate a commercial vehicle to transport and deliver goods from one place to another
Abide by the industry's safety laws and regulations
Securing documents or invoices
Safety loading and unloading freight
Reviewing load paperwork and signing off on items they receive
Ensuring the safety and quality of goods or items being transported
Finding the best route for transport
Recording of driving hours
Cleaning and maintaining the commercial transport vehicle properly
Communicating with the dispatch team about the schedule, workload, and route options
Follow instructions; locate and read location and road maps
Pre-inspect truck
Pick up goods and materials, verify loads for accuracy, and deliver them as instructed
Load and unload cargo
Responsible for basic vehicle maintenance; comply with all safe work practices, policies, and processes at all times
Complete and verify paperwork for accuracy
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
CDL Instructor
CC Training, LLC
03.2022 - 05.2023
Prepare and deliver instructional activities that facilitate active learning experiences
Establish and communicate clear objectives for all learning activities
Prepare classroom and range for class activities
Instruct and monitor students in the use of learning materials and equipment
Use relevant technology to support instruction
Observe and evaluate student's performance and development
Provide appropriate feedback on work
Encourage and monitor the progress of individual students
Maintain accurate and complete records of students' progress and development
Update all necessary records accurately and completely as required by laws, policies and school regulations
Prepare required reports on students and activities
Manage student behavior in the classroom and on the range by enforcing rules and procedures
Maintain daily attendance sheet
Perform certain pastoral duties including but not limited to student support, counseling students with academic problems and providing student encouragement
Driver
Mountain Intermodal
08.2021 - 03.2022
Develop and maintain effective relationships between the Company and the customer
Perform pickup and delivery service on designated assignment within standards of the WEIMS system
When required, unload and load trailer, either with or without assistance of dockworkers, with or without mechanical freight handling equipment
Properly perform tasks to assure safety and to prevent damage to cargo
Ensure all shipment paperwork (pro numbers, manifest, bills of lading, shipping orders, freight bills, etc.) required to move with shipments are properly completed and that appropriate paperwork accompanies each shipment when delivered
Reinforce marketing messages through daily conversations with customers
Provide customers with claim-free handling of their freight while performing pickup and delivery service on designated assignment and within standards of the WEIMS system
Driver
Ward Trucking
05.2020 - 08.2021
Utilizing continuous improvement mindset, assist in identifying opportunities to improve processes
Perform 'safety check' inspection of the trailer according to Department of Transportation (DOT) regulations
Responsible for documenting all trailer moves on Yard Driver daily move sheets and submitting the daily move sheet to the shipping office upon the completion of the shift
Responsible for food safety, pre-requisite programs and food quality related to the designated area
Report any food safety and food quality related issues to management immediately
Responsible for operating shuttles to move trailers from building to building, staging area and from various loading dock doors
Responsible for performing daily maintenance checks of shuttle truck and reporting any malfunctions to the garage
Uses Scan-Data for opening and closing truck manifests, monitoring loading trucks and manual processing thru load audit procedures
CDL Instructor
Fortis Institute
11.2019 - 02.2020
Teaches courses as assigned by the Department Chair/DOE/Academic Dean
Utilizes unit and daily lesson plans
Utilizes a variety of supplementary resources (instructional technology, guest speakers, field trips, videos, current articles)
Actively engage in retention activities including documentation communication with both students and administration regarding attendance and progress
Submits assigned grading and attendance documentation on deadline
Provides assistance for planning, development, and maintenance of program curriculum
Works closely with Route Manager to improve route efficiencies and identify best practices
Works with the Department Chair/Director of Education/Academic Dean to resolve student concerns
Provides each student with course syllabi on the first day of class
Grades tests, projects, and other assignments in required time frame
Records and maintains accurate student attendance and grade records
Participates in student activities
Driver
Ironclad Logistics
02.2019 - 11.2019
Working in cooperation with a Mortifier to aid in the loading and unloading of materials and physically unloading the materials
Completing a thorough load check on your truck before leaving branch, ensuring that all delivery materials are firmly secured and all parts of your truck are in compliance with all federal, state, and local regulations
Providing excellent customer service
Working in cooperation with the Delivery Material Handler to determine where to set the materials and physically unloading them
Providing the customer with an invoice on completion of each delivery and collecting the entire due amount on COD deliveries
Conducting a safe work zone during each job site
Driver
US Foods
09.2018 - 06.2019
The Delivery Truck Driver provides a high standard of Customer Service while delivering hard goods, various size and packages of food to customers, this includes unloading of products and movement to customer use point
Driving represents approximately 30 % of the Delivery Truck Driver's day, remaining portion of the day is taken up by other activities including; delivery, shipping orders/ paperwork, customer contact, vehicle AM and PM inspections
Route Delivery Truck Driver responsible for delivery to all types of frozen food to restaurants on the East Coast
Responsible for counting and recording quantities and styles of product delivered and picked up to ensure accurate paperwork for customer transactions
Conducts and reports pre-trip and post-trip inspections noting and explaining defects or deficiencies to supervision
Operates a variety of equipment and regularly interfaces with both internal and external customers
Driver
CR England
03.2018 - 06.2018
Focused on ensuring on-time delivery within specified timeframes; assist with load / unload process and promote customer loyalty and retention
Solid track record achieving efficient, cost-effective transportation operations of goods and hazardous materials while maintaining compliance with federal, state, and municipal regulations
In-depth knowledge of specialized transportation equipment, including reefers, tankers, pneumatic bulkers, and double pups
Outstanding safety and driving record with friendly, professional attitude; sustain record of zero preventable accidents and proactively perform vehicle and equipment checks
Executive Assistant
The Sage Colleges
01.2014 - 09.2017
Manage and maintain the Provost's calendar of College and public events
Accept, screen and route telephone calls concerning activities and operations of the Provost's office and direct inquiries as appropriate
Monitor, screen, respond to, and distribute incoming correspondence, including walk-in and email communications
Perform a wide variety of administrative tasks, including managing deadline-oriented communications, data entry and the drafting and editing of correspondence, reports, and other materials
Ability to show a record of successfully working on multiple tasks within a quick-paced work environment
Arrange and confirm travel accommodations, submit travel requests, prepare travel vouchers and reimbursements
Collaborate to manage departmental budget requests, allocations, and transfers within Academic Affairs, and manage requisitions, department payroll and leave requests
Oversee preparation for meetings, including scheduling, documentation preparation, agenda publishing, documenting meeting minutes and arranging refreshments
Liaise with internal and external stakeholders at all levels
May assist in planning college and departmental special events including commencement ceremonies
Make appropriate referrals using independent discretion and judgment
May supervise work-study students and other temporary staff
Provide service excellence through courteous, informed, accessible and professional engagement
Perform other duties as assigned
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Information Manager
Rensselaer Polytechnic Institute
02.2010 - 01.2014
Provides administrative support to ensure efficient operation of the office
Answers phone calls, schedules meetings and supports visitors
Carries out administrative duties such as filing, typing, copying, binding, scanning etc
Completes operational requirements by scheduling and assigning administrative projects and expediting work results
Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations
Exhibits polite and professional communication via phone, e-mail, and mail
Supports the team by performing tasks related to organization and strong communication
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques
Provides information by answering questions and requests
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
Contributes to team effort by accomplishing related results as needed
Knowledge Operations Management Specialist
U.S. Airforce
10.2005 - 10.2010
Performs workgroup management (information systems and technology support) functions and manages hardware and software
Members of this AFSC perform configuration, management, and initial diagnostics of information systems
Coordinates and documents information systems repairs
Runs system diagnostics and determines the cause of hardware and software failures
Removes and replaces components and peripherals to restore system operation
Installs and configures software operating systems and applications
Provides customer service to assist in operation, restoration, and configuration of information systems
Develops and implements web sites and pages
Manages and assists others in content management of web sites and pages
Prepares and processes information systems requirements to support mission needs
Monitors and manages information system security programs
Reports security incidents and formulates and applies corrective security procedures
Scheduling for incoming and outgoing soldiers
Assisting with pay for members
Working with flight control in dispatching of aircraft
Master at Arms
U.S. Navy
06.2001 - 10.2005
Provide waterborne and land security, aircraft and flight line security, strategic weapons and cargo security, maritime security and platform protection
Conduct customs operations, corrections operations, detainee operations, and protective service operations
Perform force protection, physical security and law enforcement; organize and train personnel in force protection, physical security, law enforcement, and weapons proficiency
Develop plans for physical security and force protection enhancement of Navy bases, installations, property, and personnel
Assist commands in conducting terrorist threat analysis and implementing defensive measures
Dispatching of personnel for situations that arise and coordinating with local and state police
Conduct inventory of supplies and requisition of supplies needed
Education
High School Diploma -
Bethlehem Central High School
Delmar, NY
01-1992
Skills
Time Management
Valid Driver's License
Customer Service
Clean Driving Record
Problem-Solving
Safe Driving Practices
City and non-city driving
Flexible Schedule
Vehicle Inspection
Safety Protocols
Traffic laws knowledge
GPS and route planning
Punctuality
Safety Management
Route Planning
Commercial driving
Schedule Management
DOT Compliance
CDL License
Certification
Air Brake Certification - Department of Motor Vehicles (DMV).
LEAD CUSTOMER SERVICE REPRESENTATIVE at SOCIAL SECURITY ADMINISTRATION TELESERVICE CENTERLEAD CUSTOMER SERVICE REPRESENTATIVE at SOCIAL SECURITY ADMINISTRATION TELESERVICE CENTER