Kris Denton
HENDERSON,USA
Summary
Motivated and tech-savvy professional with strong experience in project coordination, customer support, and software systems. Seeking an entry-level IT role where I can apply my problem-solving skills, technical aptitude, and communication abilities to support business operations and drive efficiency.
Overview
16
16
years of professional experience
Work History
Interconnection Specialist
Freedom Forever
03.2025 - Current
- Managed utility-specific interconnection processes for solar installations across CA, NV, and NM.
- Prepared and submitted documentation for utility approvals, ensuring regulatory compliance.
- Acted as liaison between internal teams and external utility providers to maintain project flow.
Project Specialist
Freedom Forever
10.2023 - 03.2025
- Managed the full lifecycle of numerous solar installation projects—from initial sale through permitting, installation, and final PTO approval—ensuring timely execution and compliance at each stage.
- Communicated with stakeholders via phone, email, and SMS to ensure project milestones.
- Identified and resolved bottlenecks, ensuring data accuracy in internal systems.
Sales Concierge
Freedom Forever
07.2022 - 10.2023
- Delivered real-time chat support to Sales Reps via Lightspeed CRM.
- Facilitated documentation, issue resolution, and interdepartmental coordination.
Customer Experience Specialist
CorePower Yoga
11.2020 - 03.2022
- Handled customer support through phone, email, and chat for account, login, and billing issues.
- Maintained high satisfaction using CRM and support tools.
PIT Operator
Amazon Fulfillment Center
11.2019 - 03.2020
- Operated powered industrial trucks to move inventory efficiently.
- Upheld safety and supported logistics workflows.
Laboratory Administrative Assistant
UNSOM - Dept. of Pediatrics/Genetics
02.2009 - 09.2019
- Maintained records and specimen logs for cytogenetic analyses.
- Supported lab operations through supply ordering and database updates.
- Prepared and processed specimens for chromosomal analysis to assist in the diagnosis of genetic abnormalities and disorders.
Education
Liberal Arts Coursework
College of Southern Nevada
01.2019
High School Diploma -
Green Valley High School
Henderson, NV01.2008
Skills
- Operating Systems: Windows, macOS
- Software & Tools: Microsoft Office Suite, Google Workspace, Discord, Microsoft Teams, Outlook, Zendesk, Vegas Pro, OBS, Bandicam
- IT & Troubleshooting: PC Building, Hardware/Software Troubleshooting, Mobile Devices (iOS/Android), Remote Support
- Other: CRM Systems, Phone Support, Chat and Ticketing Platforms, Project Management Basics
Timeline
Interconnection Specialist
Freedom Forever
03.2025 - Current
Project Specialist
Freedom Forever
10.2023 - 03.2025
Sales Concierge
Freedom Forever
07.2022 - 10.2023
Customer Experience Specialist
CorePower Yoga
11.2020 - 03.2022
PIT Operator
Amazon Fulfillment Center
11.2019 - 03.2020
Laboratory Administrative Assistant
UNSOM - Dept. of Pediatrics/Genetics
02.2009 - 09.2019
Liberal Arts Coursework
College of Southern Nevada
High School Diploma -
Green Valley High School
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