Kris Ersch
Kerrville,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Services Staff Assistant
Schreiner University
08.2021 - 10.2023
- Enhanced student satisfaction by promptly addressing inquiries and concerns in a professional manner.
- Streamlined administrative processes for improved efficiency and time management within the office.
- Organized events and workshops to promote student engagement and encourage personal development.
- Contributed to the creation of marketing materials for outreach efforts, increasing awareness of available resources among the campus community.
- Provided exceptional customer service to students, parents, faculty, and staff while maintaining confidentiality of sensitive information.
Carhop Server
Sonic
11.2020 - 08.2021
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Maintained knowledge of current promotions, policies regarding payment, exchanges, and security practices to provide accurate information to customers.
Fountain Worker
Sonic
11.2020 - 08.2021
- Enhanced customer satisfaction by efficiently preparing and serving beverages, snacks, and ice cream products.
- Maintained a clean and organized work environment for optimal efficiency and customer appeal.
- Collaborated with team members to provide efficient service during peak hours, reducing wait times for customers.
- Stocked inventory regularly, minimizing shortages and optimizing product availability for customers.
Table Busser
Hondos
09.2020 - 11.2020
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Enhanced dining experience with prompt removal of used dishes and ensuring a clean table environment.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Ensured compliance with health regulations by consistently wiping down tables and chairs after each use.
Education
Bachelor of Science - Mechanical Engineering
Schreiner University
Kerrville, TX05.2025
High School Diploma -
Fredericksburg High School
Fredericksburg, TX05.2021
Skills
- Decision-Making
- Flexible and Adaptable
- Professional Demeanor
- Teamwork and Collaboration
- Excellent Communication
- Relationship Building
- Reliability
- Multitasking
- Time Management
Accomplishments
- Apart of Alpha Lambda Delta since April 27, 2022.
- Apart of Kappa Mu Epsilon Mathematics Honor society since April 17, 2024.
- Currently in the top 35% of my class.
Certification
- Autodesk certified since May 24, 2021.
Timeline
Student Services Staff Assistant
Schreiner University
08.2021 - 10.2023
Carhop Server
Sonic
11.2020 - 08.2021
Fountain Worker
Sonic
11.2020 - 08.2021
Table Busser
Hondos
09.2020 - 11.2020
Bachelor of Science - Mechanical Engineering
Schreiner University
High School Diploma -
Fredericksburg High School
- Autodesk certified since May 24, 2021.
Similar Profiles
Tyler BardTyler Bard
Graphic Design Work Study at Schreiner UniversityGraphic Design Work Study at Schreiner University
Beau James CervantesBeau James Cervantes
Manager of Peer Tutoring at Schreiner UniversityManager of Peer Tutoring at Schreiner University
Kaydence OotenKaydence Ooten
Work Study Student at Schreiner UniversityWork Study Student at Schreiner University