KRIS GARRETT
Office Clerk
ATHENA,OR
Summary
Outgoing and friendly clerical professional delivering customer service and administrative excellence, including clerical support and public interaction. Positive and upbeat attitude while greeting and interacting with customers, answering calls, processing orders and other clerical duties. Accurate when entering information and keeping organized filing systems.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Dispatcher Clerk
Smith Frozen Foods
Weston, OR
06.2013 - Current
- Dispatch trucks to appropriate fields for loading.
- Weigh incoming and outgoing trucks.
- Responsible for maintaining communication between field supervisor and plant supervisor with regards to field progress, and number of trucks needed to finish.
- Communicate with all personnel any problems or break downs with trucks or plant.
- Established forms for truck and call logs.
- Answer incoming calls and two way radio.
- Maintained updated and detailed records of calls in physical and electronic database.
Tax Preparer/Bookkeeping Clerk
Sunset Accounting And Tax Services
Walla Walla, WA
11.2010 - 02.2011
- Schedule appointments for returning and new tax clients to come in and get their taxes prepared.
- Greeted incoming clients.
- Prepare client tax returns using tax software.
- Accounts receivable/payable for local construction company.
- Process payroll for 15 employees.
- Prepare monthly excise tax reports.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
Cashier
Athena Grocery
Athena, OR
05.2010 - 12.2010
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Cook food to put in deli case.
- Take customer orders for sandwiches and make accordingly.
- Sweep and mop.
- Run end of shift reports on credit card machines.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Customer Service Representative
Quality Smith
Walla Walla, WA
11.2006 - 05.2008
- Contact clients to verify information submitted online for contractor to give free in home estimate on home improvement projects.
- Schedule appointments with contractors to meet with clients based on specific parameters given.
- Send follow up information to clients and contractors.
- Responded to customer requests for products, services and company information.
- Answered constant flow of customer calls with minimal wait times.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
Education
High School Diploma/GED - General Education
Capital High School;
Boise, ID 09.1983 - 05.1986
Skills
Microsoft Office
Flexible & Adaptable
Verbal and written communication
Organizational skills
Business correspondence
Shipping, receiving and warehousing
Effective workflow management
Exceptional telephone etiquette
Timeline
Dispatcher Clerk
Smith Frozen Foods
06.2013 - Current
Tax Preparer/Bookkeeping Clerk
Sunset Accounting And Tax Services
11.2010 - 02.2011
Cashier
Athena Grocery
05.2010 - 12.2010
Customer Service Representative
Quality Smith
11.2006 - 05.2008
High School Diploma/GED - General Education
Capital High School;
09.1983 - 05.1986