Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kris Gilliond

Chicago,IL

Summary

Sales and digital strategy professional with experience in Jan-San, Technology, Furniture, and Office Products industries. I’ve led data-driven sales initiatives that refined strategies, elevated digital campaigns, and directly contributed to revenue growth. Skilled in identifying trends, improving engagement, and cultivating lasting customer relationships across multiple channels.

Overview

11
11
years of professional experience

Work History

Merchandising Analyst – Supplier Development

Independent Suppliers Group
Rosemont, IL
01.2022 - Current
  • Managed supplier pricing negotiations, ensuring competitive rates and profitability for the business.
  • Sent, reviewed, and signed contracts to onboard new suppliers, expanding product range and optimizing the supply chain.
  • Collected and analyzed customer buying behavior to identify market trends and optimize product assortments.
  • Launched the New Products Program, introducing innovative products that increased sales and customer satisfaction.
  • Created and updated web pages to promote products and enhance online shopping experience. Increasing online engagement 35%
  • Led digital marketing initiatives, including online campaigns and social media strategies to drive brand awareness and customer engagement.
  • Tracked and analyzed performance of advertising campaigns and marketing strategies, adjusting tactics for improved ROI.
  • Assisted with rebate payouts
  • Merchandising Assistant Manager

Merchandising Manager

Lowe's Home Improvement
Chicago, IL
01.2020 - 01.2022
  • Developed engaging merchandise displays and optimized floor layouts to boost product visibility and sales.
  • Participated in sales conferences to enhance sales strategies and improve team performance.
  • Proposed and implemented a customer feedback tracking system to enhance the overall shopping experience.
  • Designed trend-based window displays, aligning with sales data to increase foot traffic and sales conversions.

Sales Manager

Sears
Chicago, IL
01.2014 - 01.2020
  • Led a team of 15 sales associates, consistently meeting and exceeding sales targets.
  • Developed and implemented sales strategies that contributed to significant store revenue growth.
  • Trained and mentored staff, improving product knowledge and customer service skills.
  • Analyzed customer buying trends to ensure optimal inventory levels and product availability.
  • Managed visual merchandising, creating compelling product displays that enhanced the shopping experience.
  • Coordinated in-store promotions and events, driving increased customer engagement and foot traffic.
  • Fostered strong customer relationships, contributing to improved retention and satisfaction.

Education

Google Analytics Certification
(Completion Nov 25)

Project Management Professional PMP
(In Progress)

Skills

  • Data Analytics & Reporting
  • SQL
  • Microsoft Excel
  • Campaign Management
  • Digital Media Marketing
  • Customer Development
  • Microsoft Access

Timeline

Merchandising Analyst – Supplier Development

Independent Suppliers Group
01.2022 - Current

Merchandising Manager

Lowe's Home Improvement
01.2020 - 01.2022

Sales Manager

Sears
01.2014 - 01.2020

Google Analytics Certification

Project Management Professional PMP

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