Summary
Overview
Work History
Education
Skills
Certification
Timeline
Kris Girtman

Kris Girtman

High Point,NC

Summary

Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Staff Member

Labor Finders
08.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Participated in team-building activities to foster teamwork and collaboration.
  • Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
  • Maintained strict adherence to industry regulations, ensuring company compliance in all operations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Assistant Store Manager

Walgreens Boots Alliance Inc.
10.1987 - 05.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Peer Counseling

King High School
08.1986 - 05.1988
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of peer counseling.
  • Collaborated with school administrators to develop a robust peer counseling program, enhancing student access to resources and support.
  • Enhanced student well-being by providing empathetic and non-judgmental peer counseling support.
  • Served as advisor for extracurricular activities related to psychology, such as the Psychology Club or peer counseling programs.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Recognized as a reliable resource among peers due to extensive product knowledge gained through continuous learning efforts.
  • Actively sought feedback from peers and supervisors to continuously improve performance and drive personal development.

Education

AA - Science

Hillsborough Community College, Tampa, FL

Bachelors Of Science - Business Administration

California Coast University, Santa Ana, CA
2011

Diploma - Peer Counseling

King High School, Tampa, FL
05.1988

Skills

  • Strong teamwork
  • Cleaning and organization
  • Customer service understanding
  • Cleaning skills
  • Customer relations skills
  • Data Entry
  • Scheduling and Coordination
  • Sales experience
  • Leadership Qualities
  • Safety Compliance
  • Safe Equipment Operations
  • Recordkeeping expertise
  • Employee Mentoring
  • Schedule Coordination
  • Advanced Software knowledge
  • Multi-Line Phone Systems
  • Administrative Support
  • Performance monitoring
  • Report Development
  • Payment Processing
  • Budgeting and finance
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Organizational Skills
  • Multitasking Abilities
  • Time Management
  • Active Listening
  • Project Planning
  • Decision-Making
  • Problem-solving abilities
  • Inventory Management
  • Workflow Optimization
  • Performance Management
  • Performance Metrics

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Staff Member - Labor Finders
08.2024 - Current
Assistant Store Manager - Walgreens Boots Alliance Inc.
10.1987 - 05.2021
Peer Counseling - King High School
08.1986 - 05.1988
Hillsborough Community College - AA, Science
California Coast University - Bachelors Of Science , Business Administration
King High School - Diploma, Peer Counseling

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Kris Girtman