Kris Hager
Okmulgee,Oklahoma
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Dedicated to reducing time and cost requirements for goods needed by operations. Successful at developing productive relationships with suppliers, customers and colleagues. Dedicated Ready-Mix Cement professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Dispatcher/Logistics Coordinator
Okmulgee Ready-Mix
Okmulgee, United States
09.2019 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Verified accurate account invoicing through collaboration with accounting department.
- Reported customer feedback to management.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Organized purchase and delivery of materials needed for various contracts.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Developed and deployed strategies to save time and expenses associated with goods movements.
- Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
- Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
Co-Owner/Operator
B&B Fireworks
Morris, OK
04.1999 - 08.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
High School Diploma -
Morris High School
Morris, OK05.2001
Skills
- Determining Metrics
- Critical Thinking
- Service Agreement Coordination
- Workload Delegation
- Driver Scheduling
- Fleet Dispatching
- Customer Service
- Verbal and Written Communication
- Conflict Resolution
- Shipping and Receiving
- Work Delegation and Tracking
- Proprietary Resource Protection
- Transportation Management
- Team Guidance and Management
- Vendor Liaising
- Inventory Control
- Business Relationship Development
- Materials and Supply Allocation
- Purchase Orders
- Supply Chain Operations
- Transportation and Logistics Coordination
- Brand Loyalty
- Items Inspection
- Shipment Routing
- Punctual and Dependable
- Material Handling
- Delivery Tickets
- Project Assignments
- Analytical Thinking
- Trucking Dispatching
- Social Perceptiveness
- Dispatch Coordination
- Stress Management
- Creative Solutions
- Systems Evaluation
- Sales and Marketing Collaboration
- Materials Coordination
- Managing Purchasing Activities
- Mathematical Calculation and Reasoning
- Goods Movement Planning
- Value Optimization
- Customer Relations
- Shipment Monitoring
- Administrative Management
- Production Methodologies
- Corrective Actions
- Word Processing
- Interdepartmental Collaboration
- Desktop and Laptop Computers
- Geography Knowledge
- Safety Monitoring and Management
- Inventory and Supply Logistics
- Efficient Routing
- Cost and Benefit Analysis
- Accurate Documenting
Timeline
Dispatcher/Logistics Coordinator
Okmulgee Ready-Mix
09.2019 - Current
Co-Owner/Operator
B&B Fireworks
04.1999 - 08.2020
High School Diploma -
Morris High School
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