Summary
Overview
Work History
Education
Skills
Krissy Jones

Krissy Jones

San Marcos,TX

Summary

Dynamic and detail-oriented professional with research and operational expertise gained through experience at Texas State University and a diverse work history. Proven ability in data entry, ethical awareness, and conflict resolution, with a strong focus on fostering collaboration and cohesion. Adept at strategic planning and delivering optimal results in dynamic environments, contributing to both team success and client satisfaction.

Overview

9
9
years of professional experience

Work History

Undergraduate Research Assistant/Co-Investigator

Texas State University
08.2024 - 12.2024
  • Participated actively in regular meetings with researcher team in order to discuss project updates.
  • Maintained open lines of communication with the head researcher for effective collaboration on common goals.
  • Ensured compliance with ethical guidelines when working with human subjects or sensitive data sources throughout all stages of a given study.
  • Compiled data into reports and disseminated to head researcher for review.
  • Contributed to the completion of multiple research projects, managing time effectively to meet deadlines.
  • Conducted fieldwork as needed, collecting vital data to supplement existing research efforts.

Manager of Operations

FNL Nutrition
06.2020 - 08.2022
  • Maintained effective supply levels by monitoring and reordering stock.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Developed unique events and promotions to drive sales.

Head Kennel Technician

Sit Means Sit
02.2019 - 11.2019
  • Maintained compliance with local regulations and industry standards by adhering to guidelines for proper animal welfare and facility maintenance.
  • Consistently met deadlines for routine tasks like feeding, walking, grooming, administering medications – ensuring that the pets received optimal care during their stay.
  • Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards.
  • Reduced illness outbreaks with thorough monitoring of animal health and prompt reporting of any concerns.
  • Provided comprehensive training for new hires, emphasizing safety protocols and best practices for animal care.

Administrative Assistant

Monks Law Firm
01.2017 - 10.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported multiple attorneys simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.

Animal Caretaker

Self-employeed
01.2017 - 10.2017
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Cared for animals with special needs, providing tailored support and ensuring their well-being.

Supervisor

Pals Inn Pet Resort
07.2015 - 10.2016
  • Provided instruction, direction and motivation to all employees throughout shift.
  • Checked job site for accuracy and ensured that all duties for the day were met.
  • Provided a positive customer experience to create a bond with clientele.
  • Fed and exercised numerous animals each day
  • Injected animals with medication.
  • Evaluated animals in order to determine their temperaments, abilities, and aptitude for training.
  • Cleaned animal enclosures and preformed minor maintenance.
  • Maintained updated client records and company calender.

Education

Bachelor of Science - Psychology

Texas State University, San Marcos, TX
08-2024
  • Dean's List [Fall 2022]
  • Dean's List [Spring 2023]
  • Dean's List [Fall 2023]


  • Phi Eta Sigma Member
  • Summa cum laude graduate


  • Research Project: The effect of stress on law enforcement memory [IRB: 9576]


Skills

  • Researching skills
  • Fieldwork experience
  • Data entry
  • Data collection
  • Survey coding
  • Ethical considerations
  • Verbal and written communication
  • Attention to detail
Krissy Jones