Kris Kuehndahl
Salt Lake City
Summary
Accomplished Escrow Officer/Office Manager with a proven track record of providing superior customer experiences, adept in managing sensitive transactions and fostering strong client relationships. Excelled in office administration and customer service, ensuring seamless real estate closings. Demonstrated expertise in document management and account reconciliation, enhancing operational efficiency and client satisfaction.
Overview
14
14
years of professional experience
Work History
Escrow Office/Office Manager
First American Title
11.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- processed entire residential real estate transactions from initial order through closing with clients and real estate professionals, while maintaining extremely confidential information pertaining to all parties associated with the transaction.
- communicating with lenders, real estate agents, buyers and sellers in order to clear any issues pertaining to title and closing documents.
Escrow OFficer/Branch Manager
Real Title Mountainwest
01.2024 - 10.2024
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- providing superior customer service to all clients and customers during in person closings, through online video, team communications and through email.
- Left employment due to company closing Utah office.
Escrow Officer/Office Manager
Benchmark Title
11.2010 - 12.2023
- All of job duties listed above as well as the following:
- managing and administering commercial real estate transactions from initiation through closing, including lenders, sellers and buyers/borrowers, together with legal counsel to said lenders, sellers and buyers/borrowers to create a smooth and seamless closing transaction.
- maintaining calendars and scheduling appointments with clients as well as for other escrow officers within the company, as needed.
- maintaining continuing education and licensing requirements.
Education
No Degree - Associates Equivalent
Weber State University
Ogden, UTSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Customer relations
- Administrative support
- Document management
- Account reconciliation
- Clerical support
Timeline
Escrow Office/Office Manager
First American Title
11.2024 - Current
Escrow OFficer/Branch Manager
Real Title Mountainwest
01.2024 - 10.2024
Escrow Officer/Office Manager
Benchmark Title
11.2010 - 12.2023
No Degree - Associates Equivalent
Weber State University
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