Certified Clinical Sleep Health (CCSH) eligible clinician with strong written, oral, and interpersonal communication skills. Board Certified Polysomnography Technician (RPSGT) and CPR certified. Highly organized and dedicated to the field of Sleep Medicine.
Overview
24
24
years of professional experience
Work History
Lead Polysomnography Technologist
Plymouth Ear Nose & Throat
Bourne/Plymouth, MA
02.2023 - Current
Conduct daytime PSG, CPAP, SPLIT, and MSLTs.
Score multiple studies/raw data for reading physicians.
Operations Manager
Epoch Sleep Centers/Coastal
Dartmouth, MA
11.2023 - 02.2024
Hybrid role of working overnights and day hours
Spearheaded multiple research projects simultaneously
Responsible for increasing patient volume for both sites
Score attended/unattended studies for multiple reading physicians
Hired and trained new technicians
Assisted in downloading multiple HSAT device data
Sleep Center & Assistant Respiratory Manager
Saint Anne’s Hospital/Hawthorn Medical Associates, LLC
North Dartmouth, MA
01.2007 - 11.2023
Ensure the Sleep Center is in compliance with the American Academy of Sleep Medicine (AASM) standards, Joint Commission (JCAHO) standards, Saint Anne’s Hospital standards, as well as the policies and procedures of Hawthorn Medical Associates, LLC;
Responsible for the direct operations of the six-bed facility, including ordering of equipment, managing inventory, and direct oversight of all sleep studies;
Lead multiple projects within the network for both the sleep & respiratory departments to ensure timely successful completion and remain within budget;
Speak at provider conferences, visit physician offices, to market the sleep center
Work directly with senior leadership team to review managerial policies;
Assist Saint Anne’s Hospital with the large Respiratory Department including; all staff scheduling, payroll using Kronos, troubleshooting blood gas machines, and managing all staffing inquiries
Conduct Joint Commission preparation drills at hospital departments;
Generate new sleep reports with sleep software vendor(s);
Troubleshoot hardware/software issues with the Sleep Center’s equipment;
Proficient in solving I.T
Technical and networking issues;
Personally handle customer service issues both internally and with patients;
Ensure timely and accurate scoring is conducted for all reviewing physicians;
Score studies for Medical Director and Sleep Medicine Providers;
Organize and enter patient information into Enterprise Business Manager System to track patient data and generate (quarterly) Quality Assurance Reports;
Generate reports of Sleep Center’s productivity/efficiency and the Quality Assurance Program, including inter-scorer reliability;
Prepare Quality Assurance reports; timeliness of tracking patient data, and any emergency events that occur for the Medical Director and technicians;
Conduct daytime PSG/CPAP/MSLTs and MWTs when ordered by physicians;
Manage Sleep Technicians (team of 10), including assisting/training staff to update their familiarity with current, modern technologies in the field of Sleep Medicine, which Continuing Medical Education credits are collected in order to meet AASM requirements; also that they are prepared and qualified to pass the Registry Examination for Polysomnographers; ensure all vaccination documentation is current;
Ensure prior authorizations are processed with insurers as necessary;
Assist in marketing the sleep program by conducting in-services with providers and speak at conferences
Director of the Polysomnography Associates Degree Program
Massasoit Community College
Brockton, MA
08.2011 - 08.2013
Ensure the Polysomnography Associates Degree Program abides by all CAAHEP accreditation standards;
Teach the clinical portion that provides students with the practical skills to conduct overnight polysomnograms, including how to:
Review patient charts;
Verify patient medication;
Become familiar with patient orientation techniques;
Proper electrode preparation and application techniques;
Infection control precautions;
How to monitor and document the polysomnographic overnight procedure;
Determine heart rate and abnormal arrhythmias;
Apply proper filter settings to the proper montage;
Troubleshoot equipment malfunctions and software issues;
Review proper PAP therapy techniques;
Review scoring procedure competently and proficiently;
Review MSLT/MWT procedures;
How to generate professional and accurate reports
Clinical Director
Northern Rhode Island Medical Group
Woonsocket, RI
01.2006 - 02.2007
Operated the newly opened four-bed sleep facility;
Assisted in wiring and set-up of entire facility;
Supervised four technicians and ensured that all staff abided by sleep lab policies and procedures;
Analyzed and scored all patient raw data for Medical Director;
Scheduled luncheons with local physicians to help market the new sleep facility;
Prepared patient charts for all staff as well as scheduled patients;
Dealt with hardware/software issues;
Personally managed customer service issues both internally and with patients;
Provided technical support for staff during the day and/or evening, should technical difficulties or matters of concern in the sleep lab arise
Conducted overnight polysomnograms and analyzed data that generated reports for two sleep labs;
Performed multiple Sleep Latency Tests and also managed/trained technicians;
Worked closely with patients and the Medical Director, providing 24-hour technical support to other technologists in the sleep labs at Caritas Norwood and Caritas St
Elizabeth Hospital;
Conducted several research clinical trials when ordered, utilizing proper research regulatory protocols
Chief Technologist
Neurocare, Inc
Newton/Norwood/Brighton, MA
07.2000 - 01.2006
Spearheaded the Research program by being the lead technologist in detailed acquisition and specific documentation
Conducted daytime PSG/CPAP/MSLT’s and MWTs when ordered by physicians;
Education
A-STEP CCSH Program -
American Academy of Sleep Medicine
09.2022
Classes in Certified Internet Webmaster - Foundations & Site Designer
New Horizon’s Computer Learning Center
Burlington, MA
04.2001
Philosophy - Computer Management
University of Massachusetts
Amherst, MA
05.1995
Philosophy -
University of Massachusetts
Boston, MA
09.1993
Co-op Program -
Northeastern University
Boston, MA
09.1992
Skills
Kronos
ADP
Sandman software
Grass Heritage software
Alice G3
Remlogic software
Enterprise
Meditech
E-Clinical
Athena Medical Management software
ImageSilo scanning software
Microsoft Office software
Data analysis abilities
Patient Monitoring
HIPAA Compliance
Patient Communication
Multitasking
Effective Communication
Infection control procedures
Equipment Troubleshooting
Decision-Making
Attention to Detail
Research Support
Teamwork and Collaboration
Staff Supervision
Professionalism
Credentials
RPSGT
RST
CCSH Eligible
Timeline
Operations Manager
Epoch Sleep Centers/Coastal
11.2023 - 02.2024
Lead Polysomnography Technologist
Plymouth Ear Nose & Throat
02.2023 - Current
Director of the Polysomnography Associates Degree Program
Massasoit Community College
08.2011 - 08.2013
Sleep Center & Assistant Respiratory Manager
Saint Anne’s Hospital/Hawthorn Medical Associates, LLC
01.2007 - 11.2023
Clinical Director
Northern Rhode Island Medical Group
01.2006 - 02.2007
Chief Technologist
Neurocare, Inc
07.2000 - 01.2006
A-STEP CCSH Program -
American Academy of Sleep Medicine
Classes in Certified Internet Webmaster - Foundations & Site Designer
Surgery Scheduling Coordinator/Prior Authorization Specialist at Sonoran Ear Nose Throat and AudiologySurgery Scheduling Coordinator/Prior Authorization Specialist at Sonoran Ear Nose Throat and Audiology