KRIS L. HERRING
Aurora,CO
Summary
Accomplished business professional with over 20 years of comprehensive experience across all facets of global mobility, including real estate, accounting, finance, operations, account management, and sales. Recognized as a results-driven leader with a track record of consistent career progression, expanded responsibilities, and significant achievements. Demonstrating exceptional expertise in relationship management, strategic sales, and business development. Proven ability to exceed organizational goals and thrive in competitive environments. Innovative and highly motivated approach complemented by a commitment to driving success through creative problem-solving and strategic planning.
Overview
23
23
years of professional experience
Work History
Vice President, Business Development
ARC Relocation
09.2023 - 01.2025
- Executive leadership role focusing on driving growth, optimizing operational processes, and leading strategic initiatives in sales, technology, and account management
- Achieved 23 new client signings within 17 months, with over $8 million in program spend, contributing to a 12% increase in company volume and over 19% growth in net revenue
- Enhanced company exposure through social media platforms like LinkedIn, driving brand recognition and engagement with industry-specific audiences
- Spearheaded the Global Account Management team, ensuring superior service delivery and alignment with client objectives
- Lead executive initiatives, including technology advancements, process improvements for sales and account management, and strategic involvement in SEO to drive visibility and lead generation
- Oversaw contract negotiations, ensuring alignment with client needs and organizational goals
- Collaborated with cross-functional teams to drive innovation and achieve business growth, while maintaining high standards of customer satisfaction
- Solely managed RFI, RFP submissions, and Best & Final presentations, ensuring a tailored approach that meets client requirements and positions ARC Relocation as the provider of choice
Director, Global Account Manager & Business Development
Sirva Worldwide Relocation & Moving
12.2013 - 09.2023
- Key leadership roles focused on building and maintaining client relationships, driving business development, and managing global accounts to achieve organizational objectives
- Led the relationship management and strategic consulting for a global portfolio of 15 corporate clients with annual relocation spend exceeding $56 million and over 1,400 relocations
- Drove business development efforts, successfully signing 60+ new clients totaling over $10 million in new global revenue
- Supervised new client implementations, policy training, and the integration of Sirva technology for HR and recruiting teams
- Conducted contract negotiations, amendments, and renewals, ensuring accuracy and compliance with legal standards
- Delivered market insights and operational performance reviews to educate clients on industry trends and best practices
- Collaborated with finance teams to ensure timely payment processing and resolution of billing inquiries
Assistant Vice President, Client Relations
Graebel Relocation Services Worldwide
03.2008 - 12.2013
- Complete account & operational management, client relationship development, and up-selling responsibilities for the Pacific Northwest client base of Graebel Relocation
- Global account portfolio consisted of 11 corporate clients with annual relocation spend of over $100 million and relocation volume of over 7,000 annually
- Management of relocation policy development, enhancements, and revisions for corporate clients with the goal of balancing cost savings for the client and meeting the needs of their relocating employees
- Responsible for training, coaching, and development of the 20+ member service delivery team
- Development and presentation of quarterly/annual financial reviews detailing clients' relocation expenditures
- Analysis and presentation of monthly global metric reports including relocation volume, accrual estimates, program expenditures and exception management data
- Sales presentation development, and delivery in 'Best & Final' formats
- Nominated for the Graebel IDOL manager award in 2009
- Exceeded company service goals in 2008 - 2012 and was a leader in quality scores 2008 - 2011
Manager, Relocation Services
Odyssey Relocation Management
07.2007 - 03.2008
Client Services Manager
AIReS
08.2006 - 07.2007
Accounting Analyst, Sr. Relocation Consultant, Global Account Manager
CARTUS
01.2002 - 08.2006
Education
Master of Science - Business Administration
University of Phoenix
Phoenix, AZ01.2005
Bachelor of Science - Marketing, Pre-Law
Oregon State University
Corvallis, OR06-2000
Associate of Science - Economics, Business Administration
Linn-Benton Community College
Albany, OR06-1999
Skills
- Team leadership
- Critical thinking
- Client relationship building
- Business development
- Account management
- Operations management
- Customer service
- Presentations
- Contract negotiation
- Strategic planning
- Process improvement
- Industry best practices
Professional Associations And Credentials
- Rocky Mountain Relocation Council, Board Member, 2025 - 2027, Educational Chair
- Employee Relocation Council, Certified Relocation Professional Designation (CRP), 2007
- Employee Relocation Council, Global Mobility Specialist (GMS), 2010
Timeline
Vice President, Business Development
ARC Relocation
09.2023 - 01.2025
Director, Global Account Manager & Business Development
Sirva Worldwide Relocation & Moving
12.2013 - 09.2023
Assistant Vice President, Client Relations
Graebel Relocation Services Worldwide
03.2008 - 12.2013
Manager, Relocation Services
Odyssey Relocation Management
07.2007 - 03.2008
Client Services Manager
AIReS
08.2006 - 07.2007
Accounting Analyst, Sr. Relocation Consultant, Global Account Manager
CARTUS
01.2002 - 08.2006
Master of Science - Business Administration
University of Phoenix
Bachelor of Science - Marketing, Pre-Law
Oregon State University
Associate of Science - Economics, Business Administration
Linn-Benton Community College
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