Kris Martinez
Denver,CO
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Day of Wedding Coordinator
Alegre Weddings and Events
07.2017 - 10.2023
- Assist Owner with daily office tasks
- Facilitated open communication between clients and vendors to ensure cohesive vision across all aspects of event planning process.
- Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
- Established and managed communications with vendors, confirming service and supply delivery.
- Coordinated with vendors in securing necessary supplies and services for wedding.
- Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
- Oversaw setup and breakdown of wedding decorations and supplies.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
Server
Applebee's
10.2022 - 04.2023
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and orderly dining area for enjoyable guest experience.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front Desk Agent
Hilton Garden Inn Hotel
08.2021 - 08.2022
- Answered multi-line phone system and enthusiastically greeted callers.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Server
Dickens 300 Prime
07.2017 - 08.2021
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and orderly dining area for enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
GED -
Arapahoe Community College
Littleton, CO2009
Skills
- Host/Hostess (10 years)
- Serving Experience (10 years)
- Restaurant Experience (10 years)
- Catering (8 years)
- Banquet Experience (8 years)
Timeline
Server
Applebee's
10.2022 - 04.2023
Front Desk Agent
Hilton Garden Inn Hotel
08.2021 - 08.2022
Server
Dickens 300 Prime
07.2017 - 08.2021
Day of Wedding Coordinator
Alegre Weddings and Events
07.2017 - 10.2023
GED -
Arapahoe Community College
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