Kris Parkes
Palestine
Summary
Dynamic talent acquisition and engagement professional with over 8 years of comprehensive experience in recruitment, candidate engagement, workforce development, and coaching. Expertise in managing full-cycle hiring processes, orchestrating impactful recruitment events, and fostering strategic partnerships with hiring managers to align talent strategies with organizational goals. Recognized for exceptional communication, public speaking, and leadership abilities that enhance the candidate experience and significantly bolster the employer brand. Committed to driving results through innovative approaches and a deep understanding of the evolving job market.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Engagement Lead
ServiceNow
Grand Prairie, TX
04.2022 - Current
- - Lead talent engagement initiatives, representing ServiceNow at industry events, conferences, and targeted recruitment campaigns.
- - Partner with hiring managers to align recruiting strategies with business needs.
- - Plan and execute recruitment events such as coffee chats, career panels, and networking mixers to attract top talent.
- - Strengthen employer brand through community outreach and public speaking engagements.
Senior Career Advisor
Dynamic Workforce Solutions
- - Coached job seekers on interview techniques, resume building, and career pathways.
- - Built partnerships with employers to connect candidates with hiring opportunities.
- - Achieved high placement rates by leveraging community outreach and targeted sourcing strategies.
Verizon Sales Coach
Etech Global Services
02.2020 - 04.2022
- - Trained and coached sales teams to improve client engagement and performance.
- - Designed and facilitated development programs, enhancing team capabilities and productivity.
- - Built leadership skills in team members, preparing them for advancement opportunities.
- Remote
Training Manager
ResultsCX
United States
06.2017 - 02.2020
- - Managed all training operations for the Palestine site, ensuring alignment with client expectations and business goals.
- - Cultivated strong vendor relationships to coordinate training needs.
- - Designed training programs that encouraged innovative learning and skill mastery.
Education
Bachelor of Science (BS) - Marketing
Texas Southern University
Houston, TX05.2005
Skills
- Full-Cycle Recruiting & Talent Sourcing
- Stakeholder & Hiring Manager Partnerships
- Candidate Engagement & Career Coaching
- Event Planning & Campus Recruitment
- Leadership Development & Team Building
- Workforce Planning & Forecasting
- Training & Public Speaking
Websites
Accomplishments
- Supervised team of 15 staff members.
- Collaborated with team of 10 in the development of UK Hackathon.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Referee – Texas Association of Sports Officials
- Issued Sept 2015 | Credential ID: 154077
Timeline
Engagement Lead
ServiceNow
04.2022 - Current
Verizon Sales Coach
Etech Global Services
02.2020 - 04.2022
Training Manager
ResultsCX
06.2017 - 02.2020
Senior Career Advisor
Dynamic Workforce Solutions
Bachelor of Science (BS) - Marketing
Texas Southern University