KRISTOPHER SEBERRY
Charlotte,NC
Summary
Support professional with strong technical expertise and problem-solving skills. Adept at diagnosing and resolving complex issues, ensuring seamless system performance. Known for effective team collaboration and adaptability to changing needs. Skilled in troubleshooting, customer support, and software maintenance. Reliable and results-driven with a focus on achieving operational excellence. Professional mentor with significant experience and readiness for this role. Skilled in program management, curriculum development, and student engagement. Strong focus on team collaboration, adaptability, and achieving measurable results. Reliable and flexible, capable of navigating changing needs while maintaining high standards. Effective communicator with a passion for guiding and supporting others.
Overview
4
4
years of professional experience
Work History
University Transition Opportunities Program Mentor
Jahtoya Means
06.2024 - 08.2024
- Created opportunities for group learning experiences among mentees, encouraging peer-to-peer support networks within the program context.
- Increased participant satisfaction by developing streamlined processes for communication between mentors and mentees.
- Evaluated program success through data analysis and provided recommendations for continuous improvement efforts.
- Implemented creative problem-solving techniques when faced with unexpected challenges during the course of the program mentorship initiatives.
- University Transition Opportunities Program Mentor of the Year
SUMMER INTERN
IBM
05.2022 - 08.2022
- Company Overview: IBM SYSTEMS TECHNOLOGY LIFECYCLE SERVICES, IBM
- Collaborated with WW Teams using virtual communication tools - Trello, Mural, SLACK
- Launched the IBM RTP Intern Podcast to enhance the local community
- Enhanced IBM Technical Video content for Clients using Camtasia
- Contacted Clients directly to request status of their technical issue to confirm resolution or needed follow-up
- IBM SYSTEMS TECHNOLOGY LIFECYCLE SERVICES, IBM
SERVICE TECH
DISCOUNT TIRE
11.2020 - 05.2022
- Balance
- Rotate Tires
- Repair Flat tires
- Check Tire Air Pressure
Education
COMPUTER SCIENCE - Information Technology
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
Charlotte, NC05.2025
Skills
- Instructional strategies
- Subject matter expertise
- Teamwork and collaboration
- Feedback delivery
- Effective leadership
- Conflict resolution
Timeline
University Transition Opportunities Program Mentor
Jahtoya Means
06.2024 - 08.2024
SUMMER INTERN
IBM
05.2022 - 08.2022
SERVICE TECH
DISCOUNT TIRE
11.2020 - 05.2022
COMPUTER SCIENCE - Information Technology
UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
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