Kris Varela
Miami,United States
Summary
A reliable retail sales professional with experience in dynamic, high-performance environments. Skilled in managing stress, meeting deadlines, and working in a team. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
3
3
years of professional experience
Work History
Retail Associate
Adidas
12.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteer
Coral Terrace Residency
05.2021 - 08.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Civil Engineering- BS - Civil Engineering
FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL05.2026
Skills
- MathCAD
- Matlab
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Windows
- Microsoft Outlook
- Microsoft Word
- Google Drive
- Detail Oriented
- Communication
- Written Communication
- Reliability
- Relationship Building
- Customer Service
- Sales proficiency
Languages
English
Full Professional
Spansish
Native or Bilingual
Projects
- Concrete Canoe Mixing Team, ASCE FIU, (9/2024 - EST 03/2025)
Responsible for ensuring the quality of concrete used for the 2025 concrete canoe competition.
- Timber Strong Design Team Captain, ASCE FIU, (11/2024 - 02/2024)
Responsible for overseeing and managing the team for the 2024 Timber Strong Competition. Polished AutoCAD skill set while practicing structural calculations under the president of ASCE.
- Popsicle Bridge Competition, ASCE FIU, (10/2023 - 10/2023)
Participated in the ASCE yearly popsicle stick competition and achieved first place.
Timeline
Retail Associate
Adidas
12.2022 - Current
Volunteer
Coral Terrace Residency
05.2021 - 08.2021
Civil Engineering- BS - Civil Engineering
FLORIDA INTERNATIONAL UNIVERSITY
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