Summary
Overview
Work History
Education
Skills
Timeline
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Kris Wood

Anchorage,AK

Summary

Driven professional with a proven track record in safety management and exceptional customer service, notably at Alyeska Ski Resort. Excelled in creating welcoming environments and efficiently managing groups, showcasing strong teamwork and critical thinking abilities. Demonstrated expertise in customer service and guest relations, contributing to enhanced guest experiences and operational excellence.

Overview

3
3
years of professional experience

Work History

Ski and Snowboard Instructor

Alyeska Ski Resort
11.2024 - Current
  • Provides excellent customer service to every customer.
  • Creates a safe and welcoming environment for individuals for learning snow sports.
  • Explaining detailed safety rules and procedures regarding lessons to customers and guests.
  • Manages groups and teaching lessons in a manner that is safe and efficient.

Beertender

Vicious Cycle Brewing
10.2023 - 10.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained a comprehensive knowledge of beer and of the beers on tap. Actively continue to grow my knowledge in regards to the beer industry.
  • Managed multiple responsibilities while the bar was busy.
  • Have an understanding of interpersonal interactions and would provide engaging conversations for those who were interested.

Event Bartender

Headwater Center
08.2022 - 09.2024
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Set up and tore down events to each individual event standard.
  • Regularly cleaned and up-kept the bar to necessary standards.

Horse Wrangler

Devils Thumb Ranch
05.2022 - 08.2024
  • With a comprehensive knowledge of the property and horses, I took guests on trail rides on the ranch's property in an adventurous yet safe manner.
  • Worked efficiently with a team to keep the barn in a presentable condition.
  • Maintained pasture fences and other structures on the ranch's property.

Roasting Barista

The Perk Coffee
06.2022 - 05.2023
  • With a comprehensive knowledge of coffee, I gave suggestions to customers as needed.
  • Maintained regular and consistent attendance and punctuality.
  • Created a wide variety of hot and cold drinks per shift with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.

Education

Associate of Arts - Communications And Mass Media

Washburn University
Topeka, KS
12-2020

Skills

  • Safety management
  • Multi-tasking
  • Customer Service
  • Group management
  • Technologically smart
  • Guest greeting
  • Critical thinking
  • Teachable

Timeline

Ski and Snowboard Instructor

Alyeska Ski Resort
11.2024 - Current

Beertender

Vicious Cycle Brewing
10.2023 - 10.2024

Event Bartender

Headwater Center
08.2022 - 09.2024

Roasting Barista

The Perk Coffee
06.2022 - 05.2023

Horse Wrangler

Devils Thumb Ranch
05.2022 - 08.2024

Associate of Arts - Communications And Mass Media

Washburn University
Kris Wood