Krisanna Julian
Palm Bay ,FL
Summary
Motivated and enthusiastic professional with strong communication and interpersonal skills. Driven by a passion for helping others, known for being a quick learner and detail-oriented. Committed to fostering a positive work environment. Excited to bring skills and dedication to contribute to a dynamic team.
Overview
10
10
years of professional experience
Work History
Lead Quality Assurance Technician
Collins Aerospace
Melbourne, FL
07.2019 - Current
- Collaborated with cross-functional teams including production, engineering, and customer service to address quality issues and implement corrective actions
- Conducted regular training sessions for employees on quality control processes and best practices
- Performed root cause analysis on product failures or customer complaints to identify areas for improvement
- Created comprehensive reports detailing quality metrics, defect rates, and trends for management review
- Managed the calibration program for measuring equipment used in the manufacturing process ensuring accuracy within acceptable limits at all times
- Coordinated external audits from regulatory bodies ensuring compliance with industry standards and regulations
- Collaborated with product development teams to provide input on design for manufacturability, ensuring efficient production processes
- Implemented a comprehensive training program for new hires, resulting in reduced ramp-up time and improved productivity levels
- Developed and implemented corrective action plans based on audit findings to address nonconformities.
Certified Operator
Collins Aerospace
Melbourne, FL
06.2018 - Current
- Responsible for mentoring peers to meet quality and productivity standards
- Responsible for completing specific processes per workmanship standards while meeting timing and quality expectations
- Meeting company productivity standards by 100% or higher per week
- Cross trained in multiple processes, for multiple different areas
- Achieved Certified Quality Self Inspection in multiple processes.
Administrative Assistant
Prestige Volkswagen
Melbourne, FL
08.2014 - 10.2018
- Responsible for resource allocation and direct hire of new Administrative employees
- Responsible for mentoring new hires and helping them reach their goals
- Responsible for receiving guests at the dealership, determining the nature of their business, and directing them to their destination
- Responsible for intercepting and routing incoming calls, taking thorough messages, and answering guest questions
- Responsible for billing, processing and verifying payments
- Responsible for all incoming files and organizing them.
Education
Master's degree - Organizational Leadership
Southern New Hampshire University
09.2023
Bachelor's degree - Business Administration
Southern New Hampshire University
12.2021
Skills
- Quality Assurance
- Word
- Excel
- Inventory
- Manufacturing
- Quality Inspection
- Quality Control
- Customer Support
- Recruiting
- Root Cause Analysis
- Process Improvement
- SAP
- Calibration
Timeline
Lead Quality Assurance Technician
Collins Aerospace
07.2019 - Current
Certified Operator
Collins Aerospace
06.2018 - Current
Administrative Assistant
Prestige Volkswagen
08.2014 - 10.2018
Master's degree - Organizational Leadership
Southern New Hampshire University
Bachelor's degree - Business Administration
Southern New Hampshire University