Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong performance at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
7
years of professional experience
Work History
Thai Spice
Event Manager
12.2021 - 06.2022
Job overview
Developed and implemented strategies to increase sales and profitability for the restaurant.
Managed budget, customer service, training, coaching, scheduling, and contract negotiations.
Monitored event or private party.Prepared flower and decorations for all event and communicated with team, vendor, and customer.
Created a new menu or drink for monthly special or prefix menu on special event.
Analyzed market trends and competitor activities to create competitive advantages.
J&H Group
Event Planner
03.2018 - 03.2020
Job overview
Coordinated with customer, participating vendors about the concept or theme of the event and communicate during event planning.
Created a flower arrangement theme and prepared a references or details of the event.
Coordinated schedules and timelines for events and managed event logistics and operations.
Performed event coordination and communicated with team or customer to run the event smoothly.
Managed invoices, payment, and ordering (Flower and equipment)
Osha Thai
General Manager of Food Service
02.2016 - 02.2018
Job overview
Managed 50+ staffs, Hired, orientation for new member about job descriptions, restaurant regulations, and health and safety program.
Reviewed financial statement, sales report, expenses, scheduling, inventory coasts, and other performance to identify for cost reduction and service improvement.
Prepared and inspected for flower, food, and decorations for private event or banquet room.
Consistently exceeded sales and private event by training staffs on upselling techniques and professional performance services.
Collaborated with other departments to coordinate events and promotions.
Delight Company
Team Lead
07.2021 - 07.2023
Job overview
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to make the products in line perfectly.
Worked different stations to provide optimal coverage and support when they needed.
Evaluated employee skills and knowledge regularly, training, and mentoring with lagging skills.
Built strong relationships with customers through positive attitude and attentive response.
Education
Lincoln University
, Lincoln University, PA
Master Of Business Administration from International Business