Krisean Williams
Memphis,TN
Summary
Dynamic and results-driven professional with experience at Walmart Fulfillment Center, excelling in heavy lifting and team collaboration. Proven ability to enhance operational efficiency through effective package sorting and unloading. Recognized for maintaining safety standards while achieving timely deliveries, contributing to improved customer satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Package Handler
Walmart Fulfillment Center
09.2024 - Current
- Operated material handling equipment to transport packages efficiently within the fulfillment center.
- Sorted and organized incoming and outgoing shipments to ensure timely processing and delivery.
- Maintained accurate inventory records through regular scanning and documentation of packages.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Adhered to safety protocols while handling heavy packages to minimize workplace hazards.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Sales Associate
Lowes Home Improvment
05.2022 - 09.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to promote efficient operations.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to restock merchandise and manage inventory levels.
- Adapted quickly to changing sales floor conditions and customer demands.
- Assisted customers in product selection, ensuring positive shopping experiences.
- Maintained knowledge of current sales promotions and stock levels to inform customers effectively.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Resolved customer inquiries and complaints promptly, fostering customer loyalty and satisfaction.
- Monitored inventory levels, initiating restock requests to prevent product shortages.
- Participated in sales events, contributing to overall store performance and community engagement efforts.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Courtesy Clerk
Kroger Club
03.2021 - 05.2022
- Assisted customers with inquiries and product location, enhancing overall shopping experience.
- Maintained cleanliness of store environment, ensuring compliance with health and safety standards.
- Operated cash registers efficiently, processing transactions accurately to support daily sales objectives.
- Stocked shelves and organized merchandise, improving product visibility and accessibility for customers.
- Provided support during peak hours, adapting quickly to high-volume situations while maintaining service quality.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted customers with checkout process to foster prompt and smooth transactions.
Sales Associate
Roses
03.2020 - 07.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained product displays and merchandising standards to attract customer attention.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Monitored inventory levels and restocked items to ensure product availability for customers.
- Handled customer complaints professionally, providing solutions to enhance satisfaction.
- Supported visual merchandising efforts by organizing promotional materials effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
South Wind High School
Memphis Tn Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Loading and unloading
- Stacking packages
- Truck loading and unloading
- Sorting packages
- Label reading
Timeline
Package Handler
Walmart Fulfillment Center
09.2024 - Current
Sales Associate
Lowes Home Improvment
05.2022 - 09.2024
Courtesy Clerk
Kroger Club
03.2021 - 05.2022
Sales Associate
Roses
03.2020 - 07.2021
High School Diploma -
South Wind High School