Krish Patel
Wilmington,MA
Summary
Lead Service Technician experienced in troubleshooting HVAC systems and enforcing safety protocols. Delivered exceptional customer service through effective equipment maintenance and team collaboration, contributing to high client satisfaction. Focused on efficiently diagnosing and resolving mechanical issues to uphold service excellence.
Overview
4
4
Languages
1
1
Certification
8
8
years of professional experience
Work History
Lead Service Tech/Installer
Patel Mechanical
Wilmington, MA
03.2018 - Current
- Diagnosed mechanical issues in HVAC systems effectively.
- Installed and maintained heating and cooling equipment for clients.
- Collaborated with team members to enhance service quality and streamline efficiency.
- Replaced defective parts on ice machines and other commercial refrigeration equipment.
- Troubleshot electrical components of commercial refrigeration systems.
- Diagnosed and repaired malfunctions in residential and commercial refrigeration systems.
- Installed, maintained and repaired commercial refrigeration systems.
- Performed preventative maintenance on commercial refrigeration systems, ensuring optimal performance of compressors, evaporators, and condensers.
- Observed all safety protocols while operating commercial motor vehicles.
- Followed established company policies and procedures related to safe operation of commercial vehicles.
- Installed completed stone fabrication projects in residential and commercial spaces.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Enhanced customer satisfaction through knowledgeable and friendly problem resolution.
Crew Member
Dunkin Donuts
Wilmington, MA
06.2023 - 07.2025
- Assisted customers with menu selections and processed orders efficiently.
- Operated cash register, handling transactions and balancing cash drawer accurately.
- Collaborated with team members to ensure smooth service during peak hours.
- Prepared and served coffee and baked goods to customers daily.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Restocked supplies and monitored inventory levels throughout shifts.
Education
Doctor of Pharmacy - Pharmacy
Massachusetts College of Pharmacy And Health Sciences
Boston, MA 08.2026 - 08.2026
Wilmington High School
Wilmington , MASkills
- HVAC installation
- Equipment troubleshooting
- Problem diagnosis
- Equipment maintenance
- Field service coordination
- Inventory management
- Team collaboration
- Customer service
Languages
English
Native/ Bilingual
Spanish
Limited
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Certification
- EPA Certification
Timeline
Doctor of Pharmacy - Pharmacy
Massachusetts College of Pharmacy And Health Sciences
08.2026 - 08.2026
Crew Member
Dunkin Donuts
06.2023 - 07.2025
Lead Service Tech/Installer
Patel Mechanical
03.2018 - Current
Wilmington High School