Krisha Palanca
Chicago,IL
Summary
Personable educator with hands-on customer service experience seeking summer role in restaurant industry. Engages effectively with diverse individuals, addresses concerns professionally, and fosters welcoming environments. Skilled in managing fast-paced settings, providing customer-focused support, and collaborating with team members. Committed to contributing reliability and strong interpersonal skills to enhance team performance.
Overview
8
8
years of professional experience
Work History
2nd Grade Teacher
Reed School
Homer Glen, USA
06.2023 - Current
- Facilitated engaging, interactive lessons in math, reading, and social studies, fostering a love for learning among diverse second-grade students
- Collaborated with colleagues to design and implement curriculum and assessments, leading to measurable improvements in student learning outcomes
- Maintained safe, inclusive classroom environment, supporting social-emotional growth and successful behavior management strategies
2nd Grade Teacher
Wilson Creek Elementary
Manhattan, USA
08.2020 - 06.2023
- Designed and delivered engaging lesson plans tailored to diverse learning styles, fostering a supportive learning environment in 2nd grade classroom
- Partnered with colleagues, parents, and support staff to establish cohesive strategies for enhancing student growth and development in 2nd grade curriculum
- Developed engaging lesson plans for diverse learning styles and abilities.
- Implemented classroom management techniques to foster a positive learning environment.
- Collaborated with parents to support student progress and address concerns.
Cashier
Marianos
Orland Park, USA
06.2018 - 06.2020
- Processed cash, credit, and debit transactions efficiently and accurately
- Delivered friendly and helpful service by greeting customers and assisting with purchases
- Maintained accurate cash drawer and balanced daily registers.
- Maintained a clean and organized cashier station to ensure a smooth checkout process for customers
- Addressed and resolved customer complaints and issues promptly and professionally
- Aided shoppers in locating products and answering product-related questions
Team Member
Tan Express
Charleston, USA
01.2019 - 08.2019
- Provided exceptional customer service, addressing client inquiries and concerns with professionalism and efficiency.
- Promoted and sold tanning packages and products to enhance client experience and drive revenue for the salon.
- Efficiently processed customer transactions at the checkout counter, handling cash, credit cards, and electronic payments
- Collaborated with team members to streamline operations and enhance workflow
- Communicated information and ideas effectively among team members to foster collaboration
- Maintained organized work area by restocking merchandise and ensuring accurate pricing and barcoding
Education
Bachelor of Arts - Elementary Education
Eastern Illinois University
Charleston, IL12.2019
High School Diploma -
Andrew High School
Tinley Park, IL06.2015
Skills
- Elementary Education
- Time management
- Problem Solving
- Collaborative teamwork
- Adaptable
- Customer Service
- Cash handling and register operations
Timeline
2nd Grade Teacher
Reed School
06.2023 - Current
2nd Grade Teacher
Wilson Creek Elementary
08.2020 - 06.2023
Team Member
Tan Express
01.2019 - 08.2019
Cashier
Marianos
06.2018 - 06.2020
Bachelor of Arts - Elementary Education
Eastern Illinois University
High School Diploma -
Andrew High School