To acquire a challenging, and rewarding leadership role remotely in Supply Chain Operations, Demand Planning or Business Data Analytics with a dynamic and motivating company where critical business knowledge and skills developed in 24 years of experience will contribute and encourage team growth and success of the organization.
Professional Summary
A Supply Chain professional, with 24+ years of experience in various roles within AT&T Global Supply Chain. I have expertise in Broadband Demand Planning, Supply Chain Management, Project Management, Transportation & Logistics, including Freight Bill Audit & Payment, Warehousing, Data Analysis, directing Continuous Improvement initiatives, driving change, and leading teams to ensure targets and goals are achieved.
I am an annually top ranked employee who collaborates with various organizations such as Sales and Marketing, Consumer Field Operations, Performance and Quality, and Product Management to align on strategic directions. I energetically lead teams to remain focused on initiatives to ensure success of assigned projects. With my dedicated and tenacious qualities, I am ready to be a part of a team that loves to excel, take on new challenges, implement change and accomplish goals.
Skills
Demand Forecasting and Analysis
Sales and Operations Planning
Analytical and Critical Thinking
Data Analytics
Forecasting Accuracy
Decision-Making
Organizational Skills
Team Building
Calm Under Pressure
Flexible and Adaptable
Microsoft Office
Remote Office Availability
Work History
National Demand Planning - Broadband
AT&T
Helena, MT
10.2021 - Current
Created and maintained 7-year National demand forecast for Broadband Customer Premise Equipment (CPE) products ($1B), Gateways and Extenders, within +/- 10% 90-day forecast accuracy by working with Sales, Product, Field and other various organizations on regular basis for strategy inputs
Track actual demand consumption trends by various categories (Fiber, Copper, New, Maintenance, Migrations, Customer Self Install (CSI), Full Tech Install (FTI), etc.) to maintain or improve 30, 90, 275, 365-day forecast demand accuracy
Created 7-year model to forecast supply (New and Refurbished) and incorporate demand forecast to ensure Days Stock on Hand (DSOH) targets are being met with ability to create various sensitivities quickly for Senior Management in Supply Chain, Product and Finance to support strategic planning and decision making
Ability to take massive amounts of complicated data and transform into meaningful and actionable insights
Lead and prepare content for monthly Broadband Operational Sales & Operations Planning (S&OP) with various organizations as well as creating content for Executive S&OP
Track actuals for returned CPE equipment by device in JDA/Blue Yonder and create monthly Reverse Logistics (RL) receipt forecast within +/- 10% 90-day forecast accuracy
Created dashboards in Power BI (PBI) to provide selected users data details on Broadband Gateways monthly activations
National Demand Planning - DirectTV and Broadband
AT&T
Helena, MT
10.2019 - 10.2021
Responsible for National Demand Planning for DirectTV and Broadband CPE equipment with +/- 10% 90-day forecast accuracy
Develop model to provide ability to generate multiple sensitivity analysis to help ensure Supply Assurance
Improved visibility on actual Gateway CSI shipments and FTI activations data by acquiring more data points to improve forecast accuracy
Oversee multiple monthly metrics to ensure prompt reporting to Leadership
Refreshed content, increased participation and lead monthly Broadband Operational S&OP as well as supporting Broadband Executive S&OP
Assist with New Products Introduction (NPI) to ensure appropriate team members are aware of project timelines and assess potential impacts to Supply Chain and ensure delays are communicated
Transportation Analytics Manager
AT&T
Helena, MT
02.2017 - 10.2019
Managed Continuous Improvement team of 6 for Transportation Control Center (TCC) supporting all reporting and analytics
Provided support and perspective through multidimensional analysis of operating financial data and resources at product and functional layers to effectively drive strategic and transformational initiatives and decision making
Developed 'Supply Chain Tax' database that became instrumental in cost-based views of Wireline Logistics operations
Developed tracker to organize and project managed all shipping activities for Hurricane Maria humanitarian and network restoration efforts
Supported and assisted Freight Bill Audit and Payment (FBAP) group with FBAP fallout and cleanup which put carrier receivables into credit hold jeopardy status.
Lead Transportation Analyst
AT&T
Dallas, TX And Helena, MT
02.2009 - 02.2017
Individual Contributor for Transportation Control Center and helped set up Oracle Transportation Management System (OTM) for AT&T Logistics
Worked with internal Logistics personnel, internal client organizations, suppliers and carriers to ensure cost efficient and service effective transportation management, planning, administration, execution, and control was achieved in movement of material and finished goods between internal and external locations for AT&T
Built and deployed TCC operations and implemented Inbound Planning and Midwest Outbound Assignment logic for OTM
Delivered $50 million in benefits within first 2 years since launch, exceeding 70% contribution margin
Served as Business Case Delivery Lead for TCC
Created Business Case details per Finance requirements to request funding for TCC enhancements
Provide direction, leadership and management of AT&T Continuous Improvement team including supporting Business Unit Expansion Lead and Compliance Leads for TCC
Managed initial launch for Oracle Business Intelligence Enterprise Edition (OBIEE) interface with OTM
Oversee all reporting, analytics and dashboards produced by OBIEE
Logistics Analyst
AT&T
Dallas, TX
04.2007 - 02.2009
Led multiple Material Distribution Center (MDC) projects for U-verse: Packaging improvement team, internal audit process review team, CPE RFID trial, two major conveyor retrofit projects, coordinated additional warehouse pallet racking and established efficient U-verse pre-load operation and defective handling process
Served as Procurement contact for BIC-MM Symbol scanner deployment for 13 states and scanner keypad replacements for Warehouse Business System (WBS)
Managed and tracked district's capital budget that included all major purchases and installation projects within tight time constraints
Restructured and implemented Southwest truck routes for all Remote Distribution Points (RDP) to new format
Drove process improvement by conducting time and motion studies and developed U-verse kitting breakpoint analysis report showing actual orders against forecasts that provided information for daily operations.
Reclamation Manager - Supply Chain Logistics
AT&T
Dallas, TX
08.2005 - 04.2007
Responsible for $12M material reclamation operation for Southwest region which included resale of copper cable
Managed flow of obsolete material at Material Reclamation Center (MRC) and cable contractor facility, Commercial Metals, by conducting weekly bids to approved Vendors
Executed entertaining and educational 8-week training course to 100+ Supplies Attendants, Report Clerks and Management to prepare for Warehouse Operations TL9000 audit
Successfully acquired TL9000 certification in Warehouse Operations for Lancaster, TX Distribution Center in February 2006
Participated in weekly status calls, ensured installation schedules stayed on track, performed requests for software and hardware installations and miscellaneous supporting functions
Oversaw electrical, hardware, LAN installations and system functionality testing
Go-Live on 10/23/06.
Manager - Supply Chain Logistics
AT&T
Dallas, TX
02.2002 - 08.2005
Supervised 19 Supplies Attendants supporting Construction, Installation and Repair, Special Services, DataComm, Official Company Services (OCS), 911, ASI, and Network Channel Terminating Equipment (NCTE) in Wichita Falls, Waco, and Dallas-Fort Worth areas which also included distribution drivers requiring Commercial Drivers Licenses (CDL)
Managed 4 regional CPE warehouses in Dallas, Fort Worth, Austin, and San Antonio responsible for inventory management including but not limited to receiving, stocking, inventory control, staging, order fulfillment, returns, vendor discrepancies, 24x7 on-call duty, and shipping of materials
All regions conducted quarterly inventories on on-site, remote customer premises, and technician van warehouses using AS400 and maintained 98% inventory accuracy rate while maintaining less than 5% excess stock on hand
Restructured DFW media routes to reduce overtime by 20% due to planned absences
Manager duties include but not limited to: Approving time, conducting monthly safety meetings, updating safety records online according to SBC Work-Safe plan, maintaining Department of Transportation (DOT) records for CDL drivers, keeping forklift and CPR/First Aid certifications up to date, preparing yearly appraisals on each employee, posting work schedules, and reporting monthly reports to Sr. Stenographer
Manager - Logistics
AT&T
Dallas, TX
05.2000 - 02.2002
Supervised 3 Last Mile Drivers who distributed mail, material, plugs, and coin products in East Texas and 13 Roving Supplies Attendants (RSA) who maintained inventory stock of Outside Plant (OSP) material for Construction, Installation and Repair, Special Services, and Coin organizations in North Texas
Annualized savings over $40,000 by restructuring RSA logistic routes and reducing headcount
Managed reorganization of RSA storerooms to be more efficient for technicians and managers to locate material
Observed orders placed in APROMS by RSAs to ensure proper accounts codes and order quantities for accuracy
Improved Client Satisfaction results by meeting with Field clients to address their business concerns.
Education
Bachelor of Business Administration (BBA) - Logistics