Krishana Holman
Glen Allen,VA
Summary
Detail-oriented and reliable professional with over 7 years of experience in fast-paced healthcare environments. Strong background in customer service, scheduling, data entry, and electronic documentation ensures seamless operations and enhanced patient experiences. Recognized for exceptional communication skills, professionalism, and the ability to efficiently manage multiple tasks while maintaining a high standard of accuracy. Committed to contributing valuable expertise to support organizational goals and improve overall service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Care Coordinator
The Crossroads at Bon Air Assisted Living
04.2024 - Current
- Maintain accurate electronic records and daily reports.
- Coordinate schedules, services, and documentation for resident care.
- Communicate changes and updates clearly to nursing and administrative staff.
- Support a professional, organized, and compassionate environment.
- Coordinated interdisciplinary team meetings to enhance patient care planning and communication.
- Managed electronic health record systems to maintain accurate and up-to-date patient information.
- Conducted regular audits of care practices to identify areas for process enhancement and operational efficiency.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Collaborated with healthcare providers to facilitate timely interventions for residents' health concerns.
Certified Nursing Assistant/Medication Aide
Heritage Green - Hanover Assisted Living Community
09.2017 - 03.2024
- Managed and maintained patients' rooms, shared living areas and nursing stations.
- Assessed patients, documented and monitored vital signs and communicated changes to supervising RN
- Documented resident records on daily flow sheets.
- Assisted patients with bathing, grooming, and feeding.
- Observed and documented patient responses
- Turned and re-positioned bedridden patients
- Created and maintained a safe patient and working environment
- Comforted patients and provided reassurance and encouragement
- Identified and advocated patient care needs, and helped to determine the best approach to care
- Read and recorded temperature pulse and respiration of patients
- Trained new staff on resident care protocols, improving team efficiency and consistency.
- Implemented infection control measures, contributing to a safe living environment for residents.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Administered medications to patients, ensuring compliance with prescribed dosages and schedules.
- Monitored patient responses to medications, reporting any adverse effects promptly to healthcare team.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
Education
LPN
Fortis College
Richmond, VA12-2021
College -
J Sargeant Reynolds Community College
Henrico, va07.2019
High school diploma -
Hermitage High School
Henrico, Va06.2016
Skills
- Customer Service & Front Desk Support
- Phone & Email Communication
- Appointment Scheduling
- Data Entry & Electronic Records
- Microsoft Office & Electronic Charting
- Multitasking in Face-Paced Environments
- Problem Solving & Time Management
- Professional Written Communication
- Medical terminology
- Organizational skills
- Goal setting
Certification
- Registered Medical Assistant (RMA), 11/01/22, Present
- Certified Nursing Assistant (CNA)
- CPR Certification
- Driver's License
- Certified Medication Aide
- Certified Medication Technician, 11/01/22, 03/31/25
Timeline
Clinical Care Coordinator
The Crossroads at Bon Air Assisted Living
04.2024 - Current
Certified Nursing Assistant/Medication Aide
Heritage Green - Hanover Assisted Living Community
09.2017 - 03.2024
High school diploma -
Hermitage High School
LPN
Fortis College
College -
J Sargeant Reynolds Community College