Nirwair Kaur

Managed over 100 SAAS application development projects from small startups to big organizations.

• Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements.
• Developed and followed baseline project plan and milestones for task completion.
• Drove team's execution of quality management throughout division, improving process effectiveness, cost-effectiveness, resource and process efficiency.
• Monitored progress and examined risks of various projects, including setting forth contingency plans.
• Developed and implemented personalized client solutions using Salesforce.
• Provided positive customer support training experience for completed applications.

Managing CRM migration and implementation project for AWS (Amazon) team· Responsible for managing of design, development, testing, implementation and configuration and training of Salesforce.

• Leading team of onshore/offshore designers, developers, programmers, engineers etc.
• Strategic planning, building IT roadmaps, platform assessment and develop execution, risk mitigation, and transition plans, to create a repeatable framework for quality project execution.
• Business analysis for system and software. Gathering requirements of products and software. Created Taxonomy and Data Dictionary for client.
• Performed UAT testing in dev/test/prod environment.
• Created workflows for automated lead routing, lead escalation and email alert
• Involved in gathering customer requirements from business user teams spread over Sales, Marketing and Customer service.

Managed applications and associated database migrations to new, virtualized, high availability data centers and managed overall application migration streams.

• Supported 250 application migration project. Work with application and business managers to gather information for following:
• General application information
• Future capacity planning
• DR (Disaster Recovery) requirements
• Dependencies on other applications and systems as well as dependencies on that application
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.

• Managed large scale Partner Portal development project for large OEM company.
• Conducting gap analysis of system functionality and target requirements in design review sessions with architect across various connected applications.
• Leading offshore teams, with daily interactions, to ensure timely progress and solution delivery to clients.
• Developed and maintained custom reports.
• Prepared training material for business use.

Managed multiple projects simultaneously including Salesforce development for wireless power technology company.

• Led product engineering projects and operations of wireless power technology including budgeting, planning, scheduling, tracking, resource balancing and reporting.
• Manage key technology software application projects through full life cycle using Atlassian JIRA, Agile, Sprint planning and Waterfall techniques and methodologies, reporting and delivery, create project plans, schedules with WBS dependencies / predecessor tasks and monitor schedule for delivery as per quality standards.
• Responsible for managing and executing all marketing-related projects and deliverables in support of strategic marketing priorities. Created various marketing campaigns with increased open rates by 60%.

Project Manager for Washington Interactive Network Program. WIN provides platform to new game developers and promote region as global center of interactive media development.

• Create Project plan, estimates and project execution using Agile methodology.
• Coordinate and managed over 5 international business development events including consultant activities such as participant recruitment, exhibition and travel arrangements.