Krishana Thomas
Oswego,NY
Summary
Dynamic and results-oriented professional with a proven track record at State University of New York at Oswego. Excelled in cross-functional teamwork and administrative support, enhancing faculty collaboration and student mentoring. Spearheaded website updates and developed efficient student databases, significantly improving engagement and operational efficiency. Skilled in course materials creation and adept at building meaningful relationships.
Overview
4
4
years of professional experience
Work History
Advisement Center Graduate Intern
State University of New York at Oswego
08.2024 - Current
- Updated departmental websites and social media accounts with relevant, engaging content.
- Developed and managed organized, orderly student databases and tracking systems.
- Built and maintained professional relationships with students and faculty members.
Front Desk Attendant
Best Western Hotel
05.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Head Peer Advisor
State University of New York at Oswego
08.2023 - Current
- Counseled students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
- Assessed students' knowledge, comprehension, and study habits to track progress and set realistic goals.
- Shared resources, opportunities, and activities to support mentee's learning and development.
- Met mentee formally, informally, in-person and virtually to offer support.
Group Leader
Child Center Of New York
07.2022 - 09.2023
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supported staff with developing professional skills and abilities, uplifting team performance.
Resident Assistant
State University of New York at Oswego
08.2021 - 05.2022
- Maintained clean, safe, and well-organized patient environment.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
Recycling Technician
State University of New York at Oswego
02.2021 - 05.2021
- Collected and sorted recyclable construction materials such as concrete, drywall and plastic into appropriate containers.
- Sorted materials to separate high-grade materials such as copper and brass.
- Used refrigerant recovery equipment to extract chemicals from discarded air conditioners and appliances.
- Cut discarded products such as appliances and automobiles into small pieces with blow torches and saws.
Education
Master of Science - Higher Education Administration
SUNY College At Oswego
Oswego, NY05-2025
Bachelor of Arts - Psychology
SUNY College At Oswego
Oswego, NY05-2023
Skills
- Cross-Functional Teamwork
- Administrative Support
- Faculty Collaboration
- Student Mentoring
- Course Materials Creation
Timeline
Advisement Center Graduate Intern
State University of New York at Oswego
08.2024 - Current
Front Desk Attendant
Best Western Hotel
05.2024 - Current
Head Peer Advisor
State University of New York at Oswego
08.2023 - Current
Group Leader
Child Center Of New York
07.2022 - 09.2023
Resident Assistant
State University of New York at Oswego
08.2021 - 05.2022
Recycling Technician
State University of New York at Oswego
02.2021 - 05.2021
Master of Science - Higher Education Administration
SUNY College At Oswego
Bachelor of Arts - Psychology
SUNY College At Oswego
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