Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Compliance Lead and Account Manager
MIBOR
06.2023 - Current
Resolved a wide spectrum of compliance issues for MIBOR members, achieving an exceptional 90% customer satisfaction rate.
Spearheaded the development of a sophisticated monthly reporting system, facilitating data-driven decision-making and proactive measures.
Fostered and nurtured client relationships, actively promoting MIBOR services, and consistently driving customer satisfaction.
Initiated the documentation of rule discrepancies, leading to the creation of a program for data validation within the system.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Developed customized account plans for clients to help them achieve their business goals.
Technical Project Manager
MIBOR
01.2022 - 06.2023
Orchestrated and successfully managed 6 critical integrations, pivotal for MIBOR's transition between two distinct real estate listings and data platforms within a challenging 1-year deadline.
Skillfully identified goals, meticulously tracked project budgets totaling $3 million while reducing project cost, and ensured seamless alignment with MIBOR's intricate business rules.
Played a pivotal role in weekly sprint plan meetings, gathering APIs from diverse vendors, and offering strategic insights for marketing content creation.
Collaborated cross-functionally with key stakeholders and partners, ensuring the successful execution of key organizational initiatives and proactively resolving challenges.
Formulated and presented detailed status reports at project meetings, fostering clear communication with internal marketing, IT, and membership departments.
ELearning Specialist
Roche Diagnostics Corporation
04.2020 - 12.2022
Developed and delivered meticulously crafted online training courses tailored for International HR Affiliates.
Demonstrated administrative prowess and analytical acumen, consistently meeting stringent quality and accuracy objectives.
Managed a multitude of customer requests, adeptly creating reports and successfully delivering over 200 online training courses.
Project Manager
Lumen Technologies
05.2017 - 07.2019
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Research Assistant
Wright-Patterson Air Force Base Area B
05.2012 - 01.2016
Enhanced research quality by meticulously collecting and analyzing data from various sources.
Streamlined data management processes for increased efficiency and accuracy in research findings.
Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Delivered monthly presentations showcasing new data and project progress to the branch.
Instrumental in contributing to groundbreaking research, resulting in increased government funding.
Fuels Acquisition Supervisor at HQ ACC Acquisition Management and Integration CenterFuels Acquisition Supervisor at HQ ACC Acquisition Management and Integration Center
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC