Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Krishawn Ward

Indianapolis,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Compliance Lead and Account Manager

MIBOR
06.2023 - Current
  • Resolved a wide spectrum of compliance issues for MIBOR members, achieving an exceptional 90% customer satisfaction rate.
  • Spearheaded the development of a sophisticated monthly reporting system, facilitating data-driven decision-making and proactive measures.
  • Fostered and nurtured client relationships, actively promoting MIBOR services, and consistently driving customer satisfaction.
  • Initiated the documentation of rule discrepancies, leading to the creation of a program for data validation within the system.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed customized account plans for clients to help them achieve their business goals.

Technical Project Manager

MIBOR
01.2022 - 06.2023
  • Orchestrated and successfully managed 6 critical integrations, pivotal for MIBOR's transition between two distinct real estate listings and data platforms within a challenging 1-year deadline.
  • Skillfully identified goals, meticulously tracked project budgets totaling $3 million while reducing project cost, and ensured seamless alignment with MIBOR's intricate business rules.
  • Played a pivotal role in weekly sprint plan meetings, gathering APIs from diverse vendors, and offering strategic insights for marketing content creation.
  • Collaborated cross-functionally with key stakeholders and partners, ensuring the successful execution of key organizational initiatives and proactively resolving challenges.
  • Formulated and presented detailed status reports at project meetings, fostering clear communication with internal marketing, IT, and membership departments.

ELearning Specialist

Roche Diagnostics Corporation
04.2020 - 12.2022
  • Developed and delivered meticulously crafted online training courses tailored for International HR Affiliates.
  • Demonstrated administrative prowess and analytical acumen, consistently meeting stringent quality and accuracy objectives.
  • Managed a multitude of customer requests, adeptly creating reports and successfully delivering over 200 online training courses.

Project Manager

Lumen Technologies
05.2017 - 07.2019
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Research Assistant

Wright-Patterson Air Force Base Area B
05.2012 - 01.2016
  • Enhanced research quality by meticulously collecting and analyzing data from various sources.
  • Streamlined data management processes for increased efficiency and accuracy in research findings.
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
  • Delivered monthly presentations showcasing new data and project progress to the branch.
  • Instrumental in contributing to groundbreaking research, resulting in increased government funding.

Education

Bachelor of Science - Environmental Engineering

Central State University
Wilberforce, OH
05.2015

Skills

  • Report Writing
  • Campaign Execution
  • Project Management
  • Compliance Resolution
  • Stakeholder Engagement
  • Data Analysis and Reporting
  • Client Relationship Management
  • Budget Forecasting
  • Cross-functional Collaboration
  • Risk Management
  • Online Training Course Development
  • GIS
  • Falcon Software

Affiliations

  • National Society of Black Engineers (NSBE)
  • National Black MBA Association
  • Minority Leaders Program
  • Central State University STEM Club Member
  • Central State Water Club Secretary

Timeline

Compliance Lead and Account Manager

MIBOR
06.2023 - Current

Technical Project Manager

MIBOR
01.2022 - 06.2023

ELearning Specialist

Roche Diagnostics Corporation
04.2020 - 12.2022

Project Manager

Lumen Technologies
05.2017 - 07.2019

Research Assistant

Wright-Patterson Air Force Base Area B
05.2012 - 01.2016

Bachelor of Science - Environmental Engineering

Central State University
Krishawn Ward