Krishelle Ian Munoz

• Maintained cleanliness of parking spaces, and guest services stations.
• Built positive customer rapport for courteous, friendly, and professional service.
• Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
• Maneuvered vehicles into designated areas to maximize parking capacity.
• Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
• SMOG Cars
• Perform Dealer Trades

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Increased restaurant efficiency by maintaining organized host stand, including menus, reservation logs, and seating charts.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Hostess

• Greeted incoming guests to escort to assigned dining area and present menus.
• Stayed attentive to server availability and table turnover to quickly seat guests.
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Built positive relationships with other front-of-house and kitchen staff.
• Answered telephone to provide dining information and take reservations.
• Tracked seated guests and available seating using computer-based and mobile reservation software.

Server

• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Cleaned tables and chairs to prepare dining area for next customers.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Trained new employees to perform duties.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.