Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krishia Ebao

Elmhurst,NY

Summary

Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.

Overview

4
4
years of professional experience

Work History

Production Coordinator

Fantasia Accessories
New York, NY
07.2023 - Current
  • Worked closely with suppliers and vendors to negotiate contracts that met company objectives while minimizing costs.
  • Maintained relationships with external partners involved in the supply chain process including freight carriers, customs brokers.
  • Communicated with vendors to order supplies needed for production operations.
  • Collaborated with other departments such as engineering, sales and marketing, to ensure smooth execution of projects.
  • Resolved any issues related to production process or equipment malfunctions quickly and efficiently.
  • Developed standard operating procedures for production personnel to follow.
  • Inspected quality control standards of incoming materials, in-process work, and final product output.
  • Managed day-to-day tasks assigned by Production Manager and Director ensuring deadlines are met consistently.

Office Assistant (Part Time)

The Regency Publishers
New York, NY
01.2022 - Current
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Operated mail processing equipment and manually sorted mail.
  • Leveraged production sheets to count, weigh and record units moved or handled.
  • Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Bookkeeper (Part Time)

Elmhurst Baptist Church
New York, New York
January - Current
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Prepared financial reports by collecting, analyzing and summarizing account information and trends.
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
  • Recorded and processed business transactions within organization's system using double-entry accounting principles.
  • Prepared monthly, quarterly and ad hoc reports for clients and manager.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
  • Reviewed financial information in QuickBooks to mitigate annual audit risks.
  • Processed invoices and checks, and maintained daily cash logs and deposits.
  • Resolved balance errors using accounting software.

Legal Assistant

John Gallagher PLLC
Brooklyn, NY
09.2021 - 07.2023
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Provided administrative support to boost firm's document production and legal correspondence.

Customer Service Representative

PC Richards & Son
New York, NY
06.2020 - 09.2021
  • Contacted customers prior to delivery to coordinate delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Sold products on regular route and maintained detailed documentation of sales.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Consulted with customers to resolve service and billing issues.
  • Made outbound calls to obtain account information.
  • Improved customer service wait times to mitigate complaints.

Education

Bachelor of Science - Hotel and Restaurant Management

Saint Michael’s College
Iligan City, Philippines, Philippines
03.2013

High School Diploma -

Iligan Medical Center College
Iligan City, Philippines, Philippines
03.2008

Skills

  • Self Motivated
  • Pays Attention to Detail
  • Capacity to follow Instructions
  • Ability to work with a team
  • Able to solve any Concerns in a goodManner
  • Able to multitask
  • Excellent Verbal and Written Skills
  • Ability to maintain constant safety Standards
  • Quickbooks
  • Creates Rebuttal
  • Submit Medical Bills to Appropriate Insurance
  • Time management and Organizational skills
  • Ability to meet Deadlines
  • Filing Reconciling (Quickbooks)
  • Office Management
  • MS Office Proficient (PDF, Excel)
  • No-Fault Medical Law Familiarity
  • Court Reporting
  • Travel and Event Coordination
  • Order and Request Filing
  • Critical Thinking
  • Verbal and Written Communication
  • Relationship Building
  • Calendar Management
  • Legal Correspondence
  • Summary Writing
  • Database Searching
  • Filing System Organization
  • Microsoft Office
  • Risk Management
  • Deadline Management
  • Scheduling expertise
  • Assignment Delegation
  • Workflow control
  • Client Relations
  • Coordinating production schedules
  • Maintaining records

Timeline

Production Coordinator

Fantasia Accessories
07.2023 - Current

Office Assistant (Part Time)

The Regency Publishers
01.2022 - Current

Legal Assistant

John Gallagher PLLC
09.2021 - 07.2023

Customer Service Representative

PC Richards & Son
06.2020 - 09.2021

Bookkeeper (Part Time)

Elmhurst Baptist Church
January - Current

Bachelor of Science - Hotel and Restaurant Management

Saint Michael’s College

High School Diploma -

Iligan Medical Center College

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Krishia Ebao