Krishlen Hodgson
Miami,United States
Summary
Dedicated radiologic technologist with a strong foundation in radiographic procedures and patient care. Proficient in advanced imaging techniques and committed to adhering to stringent safety protocols. Expertise in operating radiographic equipment and optimizing patient positioning ensures the delivery of precise diagnostic images while enhancing overall patient experiences. Over three years of experience as a Customer Service Representative demonstrates strong skills in empathetic problem resolution and effective communication, fostering client loyalty and trust. Proven ability to mentor and train new hires, promote team cohesion, and maintain professionalism in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Radiologic Technologist
Joe DiMaggio Children's Hospital
05.2025 - Current
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
Customer Service Representative
Publish Supermarket
04.2023 - 09.2025
- Address customer needs, ensuring satisfaction and fostering repeat business.
- Resolve complaints with empathy, enhancing customer loyalty.
- Coach new hires, facilitating smooth team integration.
- Handle high-pressure situations, maintaining professionalism.
- Assist with inquiries and transactions, receiving positive feedback.
Cashier
Publix Supermarket
11.2022 - 03.2023
- Ensured checkout areas remained spotless and organized, enhancing customer experience.
- Assisted customers in locating desired products, improving satisfaction and sales.
- Balanced cash drawer accurately, maintaining precise financial records.
- Processed diverse payment methods securely, reducing transaction errors.
- Adapted to flexible schedules, supporting team needs and store operations.
Education
Associate Of Arts And Sciences - Radiography
Miami Dade College
Miami, FL06.2025
High School Diploma - undefined
Moravian High School
Bluefields, Nicaragua12.2019
Skills
- Customer engagement
- Problem-solving
- Active Listening
- Critical Thinking
- Money handling
- Proficient in Microsoft PowerPoint
- Staff Training
- Critical reading skills
- Medical terminology
- Venipuncture
- HIPAA
- Pediatric imaging
- Trauma imaging
- X-rays
- PACS operation
Certification
- Basic Life Support Certification (BLS)
- CPR certified
- Jul 2025 - Jul 2027
Languages
Spanish
English
Timeline
Radiologic Technologist
Joe DiMaggio Children's Hospital
05.2025 - Current
Customer Service Representative
Publish Supermarket
04.2023 - 09.2025
Cashier
Publix Supermarket
11.2022 - 03.2023
High School Diploma - undefined
Moravian High School
Associate Of Arts And Sciences - Radiography
Miami Dade College