KRISHNA PATRO

Middleware and DevOps Administrator

Bank of America

06.2003 - 12.2024

Established performance benchmarks and regularly audited systems to ensure they were meeting or exceeding established standards.
Enhanced system performance by optimizing middleware configurations and implementing efficient DevOps practices.
Integrated monitoring tools into existing infrastructure for real-time insights into system health, enabling faster identification and resolution of issues.
Delivered training sessions on middleware technologies and best practices to internal staff, enhancing their understanding of key concepts relevant to their roles.
Reduced downtime by proactively monitoring system health, addressing potential issues before they impacted users.
Streamlined deployment processes for faster application delivery and improved system reliability.
Collaborated with cross-functional teams to identify bottlenecks and implement solutions that improved overall system performance.
Developed custom scripts for automating routine tasks, resulting in reduced manual effort and increased productivity.
Facilitated communication between development and operations teams, fostering a culture of collaboration that accelerated project delivery timelines.
Instituted proactive security measures such as vulnerability scanning and patch management to safeguard critical systems against threats.
Provided technical guidance to junior team members, fostering their growth as Middleware Administrators within the organization.
Resolved issues and escalated problems with knowledgeable support and quality service.
Planned and implemented upgrades to system hardware and software.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Implemented, developed and tested installation and update of file servers, print servers and application servers.
Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Devised scripts and automation tools to improve system efficiency.
Led server infrastructure development, quality assurance, staging and production systems.